Loyalty Gator vs TrueLoyal
Loyalty Gator
loyaltygator.comTrueLoyal
trueloyal.comSide by side
| Figure | Loyalty Gator | TrueLoyal |
|---|---|---|
| Price from | C$59/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Loyalty Program Software | 8.3 (#9) | 7.0 (#31) |
| Headquarters | Toronto, Ontario, Canada | Palo Alto, California, United States |
| Integrations | The service offers a developer API and Zapier connections, and names integrations including Mailchimp, Shopify, QuickBooks Online, and Square. | TrueLoyal lists 150+ integrations across ecommerce, CRM, email, social and other systems. |
| Support | Plans include web-based support, and the company says customers can use program guides and FAQs or send questions to its team. | After launch, support can include a dedicated customer success manager and loyalty strategy. |
Plans
In their own words
Loyalty Gator
Loyalty Gator provides cloud-based customer loyalty, gift card, and employee incentive programs for businesses. Programs can award points for purchases, actions, or referrals, and support digital punch cards and other reward options. The company says businesses do not need a point-of-sale connection. Customers can enroll online and check balances through the business website on a computer, tablet, or smartphone. Businesses can review customer activity and marketing reports and export customer lists for campaigns. The service offers a developer API and Zapier connections, plus integrations including Mailchimp, Shopify, QuickBooks Online, and Square. Its TangoCard connection lets customers redeem points for electronic gift cards. Plans include unlimited loyalty transactions and no transaction fees, subject to fair use and possible extra bandwidth charges. Bite supports up to 100 customers; Snack supports up to 5,000 and adds birthday points and Zapier integration; Meal supports up to 10,000 and adds a customer web portal, referrals, social integration, Google Analytics, and Tawk.to integrations. A 30-day free trial and money-back guarantee are listed, excluding custom development and white-label services. The company says cancellation after the trial requires 30 days' notice.