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SPECIFICTION
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TrueLoyal

trueloyal.com

WebiOSAndroidAPI
Visit trueloyal.com
Spec score 7.0 #31 of 39 in Loyalty Program Software

Spec sheet

What it does
TrueLoyal is customer loyalty software for mid-market consumer brands selling through third parties and direct online.Read 1 Oct 2026 · trueloyal.com
Integrations
TrueLoyal lists 150+ integrations across ecommerce, CRM, email, social and other systems.Read 1 Oct 2026 · trueloyal.com
Mobile apps
TrueLoyal offers a white-labeled mobile app for iOS and Android users.Read 1 Oct 2026 · help.trueloyal.com
Support
After launch, support can include a dedicated customer success manager and loyalty strategy.Read 1 Oct 2026 · trueloyal.com
Headquarters
Palo Alto, California, United StatesRead 28 Sep 2026 · trueloyal.com
API limit
Each program can have at most 20 API keys.Read 1 Oct 2026 · developers.trueloyal.com
Core platform
It combines loyalty rewards, receipt scanning, referrals, reviews, user-generated content and brand communities on one consumer profile.Read 1 Oct 2026 · trueloyal.com
Engagement model
Brands can reward purchases, referrals, reviews, profile completion, surveys, missions and repeat-action streaks.Read 1 Oct 2026 · trueloyal.com
Governance controls
The platform provides two-factor authentication, single sign-on, API-key rotation and an admin audit trail.Read 1 Oct 2026 · help.trueloyal.com
Implementation
Most TrueLoyal programs go live within four to eight weeks depending on complexity and required integrations.Read 1 Oct 2026 · trueloyal.com
NetSuite integration
The Oracle NetSuite integration is bi-directional, syncs points, tiers and rewards, and is listed as a certified SuiteApp.Read 1 Oct 2026 · trueloyal.com
Purchase coverage
TrueLoyal supports ecommerce, retail-store and third-party sales-channel loyalty experiences.Read 1 Oct 2026 · trueloyal.com
Security compliance
TrueLoyal states that it complies with SOC 2 Type 1, SOC 1 Type 2 and SOC 2 Type 2.Read 1 Oct 2026 · help.trueloyal.com
Service level
TrueLoyal states it uses commercially reasonable efforts to provide 99.95% availability excluding scheduled maintenance.Read 1 Oct 2026 · trueloyal.com
Services
TrueLoyal offers loyalty program strategy, managed services and premium operations.Read 1 Oct 2026 · trueloyal.com

Plans and prices

Custom quote Priced on request Quote after demo No fixed tiers · tailored to program goals, scale and integrations Read 1 Oct 2026 · trueloyal.com

Every TrueLoyal plan and price →

Where Specifiction places it

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