TrueLoyal
trueloyal.com
Spec sheet
- What it does
- TrueLoyal is customer loyalty software for mid-market consumer brands selling through third parties and direct online.Read 1 Oct 2026 · trueloyal.com
- Integrations
- TrueLoyal lists 150+ integrations across ecommerce, CRM, email, social and other systems.Read 1 Oct 2026 · trueloyal.com
- Mobile apps
- TrueLoyal offers a white-labeled mobile app for iOS and Android users.Read 1 Oct 2026 · help.trueloyal.com
- Support
- After launch, support can include a dedicated customer success manager and loyalty strategy.Read 1 Oct 2026 · trueloyal.com
- Headquarters
- Palo Alto, California, United StatesRead 28 Sep 2026 · trueloyal.com
- API limit
- Each program can have at most 20 API keys.Read 1 Oct 2026 · developers.trueloyal.com
- Core platform
- It combines loyalty rewards, receipt scanning, referrals, reviews, user-generated content and brand communities on one consumer profile.Read 1 Oct 2026 · trueloyal.com
- Engagement model
- Brands can reward purchases, referrals, reviews, profile completion, surveys, missions and repeat-action streaks.Read 1 Oct 2026 · trueloyal.com
- Governance controls
- The platform provides two-factor authentication, single sign-on, API-key rotation and an admin audit trail.Read 1 Oct 2026 · help.trueloyal.com
- Implementation
- Most TrueLoyal programs go live within four to eight weeks depending on complexity and required integrations.Read 1 Oct 2026 · trueloyal.com
- NetSuite integration
- The Oracle NetSuite integration is bi-directional, syncs points, tiers and rewards, and is listed as a certified SuiteApp.Read 1 Oct 2026 · trueloyal.com
- Purchase coverage
- TrueLoyal supports ecommerce, retail-store and third-party sales-channel loyalty experiences.Read 1 Oct 2026 · trueloyal.com
- Security compliance
- TrueLoyal states that it complies with SOC 2 Type 1, SOC 1 Type 2 and SOC 2 Type 2.Read 1 Oct 2026 · help.trueloyal.com
- Service level
- TrueLoyal states it uses commercially reasonable efforts to provide 99.95% availability excluding scheduled maintenance.Read 1 Oct 2026 · trueloyal.com
- Services
- TrueLoyal offers loyalty program strategy, managed services and premium operations.Read 1 Oct 2026 · trueloyal.com
Plans and prices
Custom quote Priced on request Quote after demo No fixed tiers · tailored to program goals, scale and integrations Read 1 Oct 2026 · trueloyal.com
Where Specifiction places it
- Loyalty Program Software#31 of 397.0