LoyaltyLion vs TrueLoyal
LoyaltyLion
loyaltylion.comTrueLoyal
trueloyal.comSide by side
| Figure | LoyaltyLion | TrueLoyal |
|---|---|---|
| Price from | $199/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 1 |
| Spec score · Loyalty Program Software | 9.0 (#3) | 7.0 (#31) |
| Headquarters | London, United Kingdom | Palo Alto, California, United States |
| Integrations | LoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me. | TrueLoyal lists 150+ integrations across ecommerce, CRM, email, social and other systems. |
| Security compliance | LoyaltyLion states that it has a SOC 2 Type I attestation covering security, processing integrity, availability, confidentiality and privacy. | TrueLoyal states that it complies with SOC 2 Type 1, SOC 1 Type 2 and SOC 2 Type 2. |
| Support | The pricing page lists dedicated onboarding support and fast live chat and email support, and says all plan levels can access the Support team. | After launch, support can include a dedicated customer success manager and loyalty strategy. |
| What it does | LoyaltyLion is a customer-loyalty platform for ecommerce brands that uses rewards and engagement programs to increase repeat purchases and customer lifetime value. | TrueLoyal is customer loyalty software for mid-market consumer brands selling through third parties and direct online. |
Plans
LoyaltyLion
- FreeFree
- FreeFree
- Classic$199 a month
- AdvancedPriced on request
- PlusPriced on request
In their own words
LoyaltyLion
LoyaltyLion provides ecommerce brands with customizable loyalty programs intended to encourage repeat purchases and build customer relationships. Stores can award points for purchases, referrals, reviews, account creation, birthdays and social follows, then let customers exchange points for free products, discount vouchers or free delivery. The platform also supports VIP tiers and provides real-time loyalty data and customer buying behavior to help evaluate and adjust a program. It is built for Shopify, including Shopify Plus and Shopify POS, and has integrations such as Klaviyo, Attentive, Gorgias, Mailchimp, Dotdigital and HubSpot. A Headless API supports custom loyalty experiences across channels. A free plan is recommended for stores processing 400 orders or fewer per month, and a 14-day trial is available through the Shopify Appstore. Classic costs $199 a month, billed every 30 days, and includes 500 orders per month. Advanced and Plus use custom pricing. LoyaltyLion lists dedicated onboarding and live chat and email support.