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Loyalty Interchange Protocol vs Simplicity Loyalty

Loyalty Interchange Protocol

github.com

Simplicity Loyalty

simplicitycrm.com

Side by side

FigureLoyalty Interchange ProtocolSimplicity Loyalty
Price fromFree—
Free planYes—
Free trial——
Open source——
WebYesYes
Windows—Yes
LinuxYes—
iOS—Yes
Android—Yes
APIYesYes
Self-hostedYesYes
Plans published13
Spec score · Loyalty Program Software8.5 (#7)7.9 (#14)
DeploymentThe maker documents self-hosting with Docker Compose or Node.js 22 and newer with npm.The product is offered as cloud software or for on-premise deployment in a customer data centre.
ProductLIP is an open-source loyalty platform and vendor-neutral transaction protocol for restaurant technology teams.Simplicity Loyalty is an all-in-one loyalty and marketing platform for large programs serving restaurants, retailers, airlines, and franchisors.
SecurityThe security policy says implementations must use TLS, authenticate non-health endpoints, avoid direct customer identifiers in logs or idempotency keys, and encrypt sensitive identity claims at rest.Vendor maintenance guidance recommends SSL or SSH/SFTP transport, encrypted SQL channels, firewalls, audit logging and controlled remote access.
SupportThe repository directs users to its support guidance and asks security vulnerability reports to be sent privately to maintainers.The company team page lists platform support 24 hours a day, 7 days a week, alongside account management, training, and partnership sessions.

Plans

Loyalty Interchange Protocol

  • Loyalty Interchange ProtocolFree

Loyalty Interchange Protocol pricing →

Simplicity Loyalty

  • GoldPriced on request
  • JadePriced on request
  • PlatinumPriced on request

Simplicity Loyalty pricing →

In their own words

Loyalty Interchange Protocol

Loyalty Interchange Protocol (LIP) is an open-source loyalty platform and vendor-neutral transaction protocol for restaurant technology teams that own integration work. Its checkout lifecycle includes member lookup and enrollment, balances and ledger history, order evaluation, accrual, redemption, reversal, and refund-safe adjustments. Its restaurant order model represents items, modifiers, discounts, fees, taxes, tips, tenders, and totals across channels such as drive-thru, kiosk, web, mobile, pickup, delivery, and catering. Supported program types include points, visits or stamps, wallet credit, paid membership, and hybrid multi-account programs.

The `/platform/v1` API covers profiles, consent, behavioral events, segments, campaigns, connectors, imports, analytics, and attribution. The maker provides an Apache-2.0 reference stack for self-hosting with Docker Compose or Node.js 22 and newer. Storage described includes SQLite-backed local storage and tenant-scoped PostgreSQL for multi-instance use. Customer sign-in remains external. LIP 0.2.0 is described as pre-1.0 infrastructure, not a turnkey no-code marketing service; CSV member imports are limited to 1 MiB and 1,000 rows.

Visit github.com

Simplicity Loyalty

Simplicity Loyalty has no write-up on Specifiction yet; its figures are above.

Visit simplicitycrm.com