LoyaltyLion vs Preferred Patron
LoyaltyLion
loyaltylion.comPreferred Patron
preferredpatron.comSide by side
| Figure | LoyaltyLion | Preferred Patron |
|---|---|---|
| Price from | $199/mo | $29/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Customer Loyalty Software | 9.0 (#1) | 7.6 (#13) |
| Headquarters | London, United Kingdom | Northfield, New Jersey, USA |
| Integrations | LoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me. | The maker lists Lightspeed X-Series, Square POS, QuickBooks Online, PostcardMania, and ActiveCampaign integrations. |
| Rewards | Customers can earn points for activities such as purchases, referrals, reviews, account creation, birthdays, and social follows. | Programs can use spend- or visit-based rewards, optional points, VIP tiers, bonus promotions, and digital rewards. |
| Security | LoyaltyLion states that it has a SOC 2 Type I attestation covering controls related to security, processing integrity, availability, confidentiality, and privacy. | The company describes Cloudflare edge protection with DNS, DDoS mitigation, and TLS encryption, and its privacy policy also cites SSL encryption, firewalls, and backups. |
| Trial | The pricing FAQ says customers can access a 14-day free trial via the Shopify Appstore. | The FAQ says Preferred Patron does not offer self-service free trials or downloads and instead offers a live interactive demonstration. |
Plans
LoyaltyLion
- FreeFree
- FreeFree
- Classic$199 a month
- AdvancedPriced on request
- PlusPriced on request
Preferred Patron
- Small Business$29 a month
- Growth Core$199 a month
- Growth Plus$249 a month
- Growth Max$299 a month
In their own words
LoyaltyLion
LoyaltyLion provides ecommerce brands with customizable loyalty programs intended to encourage repeat purchases and build customer relationships. Stores can award points for purchases, referrals, reviews, account creation, birthdays and social follows, then let customers exchange points for free products, discount vouchers or free delivery. The platform also supports VIP tiers and provides real-time loyalty data and customer buying behavior to help evaluate and adjust a program. It is built for Shopify, including Shopify Plus and Shopify POS, and has integrations such as Klaviyo, Attentive, Gorgias, Mailchimp, Dotdigital and HubSpot. A Headless API supports custom loyalty experiences across channels. A free plan is recommended for stores processing 400 orders or fewer per month, and a 14-day trial is available through the Shopify Appstore. Classic costs $199 a month, billed every 30 days, and includes 500 orders per month. Advanced and Plus use custom pricing. LoyaltyLion lists dedicated onboarding and live chat and email support.
Preferred Patron
Preferred Patron gives restaurants, bars, pubs, and grills a branded frequent-diner program for repeat visits and guest retention. Programs can use spend- or visit-based rewards, optional points, VIP tiers, bonus promotions, and digital rewards. SMS and email support birthday, anniversary, promotional, and win-back outreach. Additional options include gift cards, referrals, raffle or sweepstake campaigns, instant wins, and review collection. The maker says restaurants can use the service without replacing their POS, although transaction capture depends on the POS or integration workflow. Listed integrations include Lightspeed X-Series, Square POS, QuickBooks Online, PostcardMania, and ActiveCampaign. Members can use iOS and Android apps or a mobile web portal. Pricing starts at $29 a month under an annual agreement, paid monthly, for one to three locations; month-to-month terms cost 40% more. Growth pricing is per location and includes up to 10,000 active members on published plans. There is no self-service free trial; the company offers a live demonstration.