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SPECIFICTION
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Preferred Patron

preferredpatron.com

From $29/mo WebiOSAndroidAPI
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Spec score 7.6 #13 of 28 in Customer Loyalty Software

What it is

Preferred Patron gives restaurants, bars, pubs, and grills a branded frequent-diner program for repeat visits and guest retention. Programs can use spend- or visit-based rewards, optional points, VIP tiers, bonus promotions, and digital rewards. SMS and email support birthday, anniversary, promotional, and win-back outreach. Additional options include gift cards, referrals, raffle or sweepstake campaigns, instant wins, and review collection. The maker says restaurants can use the service without replacing their POS, although transaction capture depends on the POS or integration workflow. Listed integrations include Lightspeed X-Series, Square POS, QuickBooks Online, PostcardMania, and ActiveCampaign. Members can use iOS and Android apps or a mobile web portal. Pricing starts at $29 a month under an annual agreement, paid monthly, for one to three locations; month-to-month terms cost 40% more. Growth pricing is per location and includes up to 10,000 active members on published plans. There is no self-service free trial; the company offers a live demonstration.

Spec sheet

Purpose
Preferred Patron provides restaurants, bars, pubs, and grills with a branded frequent diner program for repeat visits and guest retention.Read 30 Sep 2026 · preferredpatron.com
Trial
The FAQ says Preferred Patron does not offer self-service free trials or downloads and instead offers a live interactive demonstration.Read 30 Sep 2026 · preferredpatron.com
API
Its REST API uses JSON and standard HTTP methods, and requires REST programming and JSON web-services knowledge.Read 30 Sep 2026 · preferredpatron.com
Integrations
The maker lists Lightspeed X-Series, Square POS, QuickBooks Online, PostcardMania, and ActiveCampaign integrations.Read 30 Sep 2026 · preferredpatron.com
Security
The company describes Cloudflare edge protection with DNS, DDoS mitigation, and TLS encryption, and its privacy policy also cites SSL encryption, firewalls, and backups.Read 30 Sep 2026 · preferredpatron.com
Privacy
The privacy policy says merchants own the member and transaction information they collect, and Preferred Patron does not sell or share that information.Read 30 Sep 2026 · preferredpatron.com
Headquarters
Northfield, New Jersey, USARead 28 Sep 2026 · preferredpatron.com
Additional features
Restaurant programs can include gift cards, referrals, raffle or sweepstake campaigns, instant wins, and review collection.Read 30 Sep 2026 · preferredpatron.com
Guest engagement
The product supports birthday, anniversary, promotional, and win-back outreach through SMS and email.Read 30 Sep 2026 · preferredpatron.com
Limits
Restaurant Growth pricing is per location, published Growth pricing includes up to 10,000 active members, and month-to-month terms cost 40% more than the displayed annual-agreement pricing.Read 30 Sep 2026 · preferredpatron.com
Mobile access
Members can use an iOS and Android Patron Loyalty app or a mobile web portal without downloading an app.Read 30 Sep 2026 · preferredpatron.com
POS workflow
Preferred Patron says restaurants can use the program without replacing their POS, and transaction capture depends on the POS or integration workflow.Read 30 Sep 2026 · preferredpatron.com
Rewards
Programs can use spend- or visit-based rewards, optional points, VIP tiers, bonus promotions, and digital rewards.Read 30 Sep 2026 · preferredpatron.com
Support and onboarding
The maker describes expert help with edition selection, program setup, staff training, launch messaging, and optimization.Read 30 Sep 2026 · preferredpatron.com

Plans and prices

Small Business $29 a month Annual agreement, paid monthly; month-to-month terms are available at an additional 40%. 1–3 locations Read 20 Sep 2026 · preferredpatron.com
Growth Core $199 a month $199 /mo; annual agreement, paid monthly Per location · SMS | Email plan 2K/mo | 4x/mo Read 30 Sep 2026 · preferredpatron.com
Growth Plus $249 a month $249 /mo; annual agreement, paid monthly Per location · 3 program tiers · additional integration options Read 30 Sep 2026 · preferredpatron.com
Growth Max $299 a month $299 /mo; annual agreement, paid monthly Per location · 3K SMS/mo · multi-location discounts for 10+ locations Read 30 Sep 2026 · preferredpatron.com

Every Preferred Patron plan and price →

Strong points and limits

Strong points

  • Spend- or visit-based rewards with optional points
  • SMS and email retention campaigns
  • Works with listed restaurant POS integrations
  • iOS, Android, and mobile web access
  • Commercial programs include referrals and gift cards

Limits

  • No free plan or self-service trial
  • Small Business starts at $29 a month
  • Month-to-month terms cost 40% more
  • Growth pricing is charged per location

Who it suits

It is designed for restaurant and bar operators seeking branded loyalty, promotional messaging, and repeat-visit programs. Businesses with one to three locations can start with the Small Business plan.

Verdict

Preferred Patron combines loyalty rewards, outreach campaigns, and restaurant integrations under a branded program. Its location-based pricing and lack of self-service trial make a live demonstration important before committing.

Where Specifiction places it

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