Lucidya vs NewsWhip Spike
Lucidya
lucidya.com
NewsWhip Spike
newswhip.comSide by side
| Figure | Lucidya | NewsWhip Spike |
|---|---|---|
| Price from | $125/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Brand Intelligence Software | 7.6 (#10) | 7.6 (#12) |
| Spec score · Social Media Listening Software | 7.7 (#38) | 7.7 (#40) |
| Spec score · Social Media Monitoring | 7.6 (#14) | 7.6 (#15) |
| Founded | 2016 | NewsWhip was founded by Paul Quigley and Andrew Mullaney in 2011, and Spike launched in 2013. |
| Headquarters | Riyadh, Saudi Arabia | Dublin, Ireland |
| Integrations | OmniServe says it connects to 30+ platforms across social media, messaging, reviews, and other channels. | NewsWhip says Spike alerts can be sent to Slack and Microsoft Teams, while Timeline data can be exported for PowerPoint and spreadsheets. |
| Product | Lucidya describes its platform as an AI-native customer experience management suite for customer engagement and resolution. | NewsWhip Spike combines real-time web and social content feeds with public engagement data to identify and predict which content matters. |
| Security | The OmniServe pricing page says all plans include encrypted data transmission and storage; Enterprise includes a Security & Compliance Pack listing SOC 2, ISO certifications, PDPL, and SDAIA compliance. | NewsWhip's terms say it maintains commercially reasonable administrative, physical, and technical safeguards to protect personal data. |
| Support | Growth includes knowledge base, community, digital onboarding, chat support, and virtual onboarding; Enterprise includes a dedicated customer success manager and email/phone support. | NewsWhip lists a Customer Success contact for help with its tools. |
Plans
Lucidya
- Growth$125 a month
- Enterprise$250 a month
- Growth$125 a month
- Enterprise$250 a month
In their own words
NewsWhip Spike
NewsWhip Spike has no write-up on Specifiction yet; its figures are above.