Lyssna vs TheyDo
Lyssna
lyssna.com
TheyDo
theydo.comSide by side
| Figure | Lyssna | TheyDo |
|---|---|---|
| Price from | $166/mo | — |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 4 | 3 |
| Spec score · User Experience Software | 8.3 (#11) | 7.3 (#27) |
| Company history | Lyssna’s about page says Mateja created fivesecondtest.com in 2008 and that UsabilityHub rebranded to Lyssna in 2023. | TheyDo says its customer journey management software product was born in 2019. |
| Integrations | Listed integrations are Figma, Google Calendar, Google Meet, Microsoft Outlook, Microsoft Teams, and Zoom. | Direct integrations listed in the Help Center include Jira, Azure DevOps, Qualtrics, Snowflake, Databricks, Amazon S3, and Medallia, and are available on Management and Strategic plans. |
| Support | Live chat support is included on Free, while Enterprise includes priority support and security audit assistance. | The Management plan includes Customer Success access and SLA and live support, while the trial includes AI support and community access. |