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SPECIFICTION
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Lyssna vs UserZoom

Lyssna

lyssna.com

UserZoom

usertesting.com

Side by side

FigureLyssnaUserZoom
Price from$166/mo—
Free planYes—
Free trial—Yes
Open source——
WebYesYes
iOSYesYes
AndroidYesYes
Plans published43
Spec score · Usability Testing Software8.4 (#10)7.2 (#43)
Spec score · User Testing8.3 (#6)7.2 (#21)
Spec score · User Experience Software8.3 (#11)7.2 (#30)
AnalysisLyssna provides AI summaries, manual summaries, filtering by demographics and responses, comments, CSV exports, and share links.Analysis features include automated transcripts, synced playback, timestamped notes, and automatically generated charts and visualizations.
IntegrationsListed integrations are Figma, Google Calendar, Google Meet, Microsoft Outlook, Microsoft Teams, and Zoom.The maker lists integrations including Slack, Teams, Jira, Figma, FigJam, and Miro.
SupportLive chat support is included on Free, while Enterprise includes priority support and security audit assistance.The Ultimate plan offers optional Premier Support with 30-minute Power Sessions, while Ultimate+ includes Premier Support+ with a dedicated consultant and one-hour Power Sessions.

Plans

Lyssna

  • FreeFree
  • Growth$166 a month
  • Growth$199 a month
  • EnterprisePriced on request

Lyssna pricing →

UserZoom

  • AdvancedPriced on request
  • UltimatePriced on request
  • Ultimate+Priced on request

UserZoom pricing →

In their own words

Lyssna

Lyssna has no write-up on Specifiction yet; its figures are above.

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UserZoom

UserZoom has no write-up on Specifiction yet; its figures are above.

Visit usertesting.com