MaidCentral vs Smart Book
MaidCentral
maidcentral.comSmart Book
wwwsmartbook.comSide by side
| Figure | MaidCentral | Smart Book |
|---|---|---|
| Price from | $450/mo | $25/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 4 |
| Spec score · Maid Service | 8.5 (#3) | 8.4 (#5) |
| Integrations | The maker lists Paystri for payments, QuickBooks Online for accounting, Zapier and Keap for automation, and VOIP, Twilio, and SendGrid for communications. | The terms identify Base44 infrastructure, Stripe payments, Resend email and Twilio SMS as third-party providers. |
| Reporting | The product provides dashboards and reports for profitability, customer satisfaction, employee performance, sales and revenue. | The product provides reporting surfaces, notifications, audit history, customer activity and launch or quality diagnostics. |
| Scheduling | A drag-and-drop scheduler lets staff reschedule jobs and reassign tasks while viewing teams, times and customer details. | Users can schedule one-time jobs, manage a calendar and assign team members from a shared office-and-field schedule. |
| Support | MaidCentral says customers receive weekly training, customer support, and access to a private Facebook Group. | Support covers product questions, setup, account access, billing, technical issues and privacy requests through a public support channel. |
Plans
Smart Book
- Whole Crew — monthly$30 a month
- Whole Crew monthly$30 a month
- Whole Crew — annual$300 a year
- Whole Crew annual$300 a year
In their own words
MaidCentral
MaidCentral has no write-up on Specifiction yet; its figures are above.
Smart Book
Smart Book is a CRM and field-service management platform for owner-led local service businesses, including lawn care, cleaning, property maintenance, pool service, HVAC and pest control. It manages customers, schedules, recurring work, estimates, invoices, reporting and field roles. Jobs can run once or recur weekly, bi-weekly, monthly or on a custom schedule. Estimates support line items and secure approval links; accepted work can become a job, with invoices tied to the client and job. Technicians use the My Day phone workflow to see assigned jobs, route order, directions, notes and attachments, then mark starts and completions. Stripe connections support invoice payments, saved cards and AutoPay when enabled and authorized; processing fees are separate. The Whole Crew plan costs $30 a month or $300 a year, both with unlimited team members and owner, admin, dispatcher and technician roles. A 7-day trial is available, but there is no free plan. Smart Book runs on Android, iOS and web.