MaidCentral

Spec sheet

What it does

MaidCentral is cloud software for residential cleaning companies covering operations from sales and scheduling through payroll, reporting and customer communications.Read 15 Oct 2026 · maidcentral.com

Purpose

MaidCentral is software for the home cleaning industry, designed for residential cleaning companies.Read 10 Oct 2026 · maidcentral.com

Trial

The pricing FAQ says MaidCentral does not offer a free trial and invites prospective customers to book a live demo.Read 10 Oct 2026 · maidcentral.com

Integrations

The maker lists Paystri for payments, QuickBooks Online for accounting, Zapier and Keap for automation, and VOIP, Twilio, and SendGrid for communications.Read 10 Oct 2026 · maidcentral.com

Security

The maker says the software has multiple layers of security and redundancy and guarantees it will keep sensitive customer data secure.Read 10 Oct 2026 · maidcentral.com

Support

MaidCentral says customers receive weekly training, customer support, and access to a private Facebook Group.Read 10 Oct 2026 · maidcentral.com

Accounting integration

QuickBooks Online is a required integration for the documented invoice workflow.Read 15 Oct 2026 · support.maidcentral.com

Android app

Google Play lists MaidCentral - Technician with 1K+ downloads and an August 13, 2026 update.Read 15 Oct 2026 · play.google.com

API capabilities

The documented API supports programmatic leads, quotes, bookings and related cleaning-service operations.Read 15 Oct 2026 · support.maidcentral.com

API quote endpoint

The quote endpoint accepts lead, address, scope, frequency, pricing adjustments, questions, campaigns and webhook options.Read 15 Oct 2026 · support.maidcentral.com

Automation integrations

The product advertises Zapier and API connectivity for custom automation and external connections.Read 15 Oct 2026 · maidcentral.com

Billing and payroll

MaidCentral provides batch billing and invoicing, payroll calculations, bonus tracking, and exportable payroll data.Read 10 Oct 2026 · maidcentral.com

Company profile

Crunchbase describes Maid Central LLC as a private SaaS ERP company for the house-cleaning industry with 11–50 employees and Charleston, South Carolina listed as headquarters.Read 15 Oct 2026 · crunchbase.com

Core operations

The platform combines scheduling, customer engagement, marketing automation, employee time clock, and GPS tracking in one system.Read 10 Oct 2026 · maidcentral.com

CRM and booking

Its CRM supports marketing and sales follow-up, while online booking is tied to service availability.Read 10 Oct 2026 · maidcentral.com

CRM and sales

The platform includes CRM tools, lead capture, sales follow-up and automated campaigns.Read 15 Oct 2026 · maidcentral.com

Customer portal

The customer portal lets clients manage contact and payment details, service information, notifications, invoices and feedback.Read 15 Oct 2026 · maidcentral.com

Dispatch

Dispatch functions include team monitoring, in-app notifications, behind-schedule notices and technician SMS.Read 15 Oct 2026 · maidcentral.com

Documentation depth

The help center provides categorized how-to articles, FAQs, product updates, courses, live events and API documentation.Read 15 Oct 2026 · support.maidcentral.com

Field access

Technicians can access schedules and employment information through mobile technician access.Read 10 Oct 2026 · maidcentral.com

Founded year

Crunchbase displays the founding year as obfuscated, so no founding year is available from that page.Read 15 Oct 2026 · crunchbase.com

Google Play data disclosure

The Android listing says no data is shared with third parties, while location and photos/videos may be collected; it also says data is not encrypted and cannot be deleted.Read 15 Oct 2026 · play.google.com

Legal entity and headquarters

Google Play identifies the developer as Maid Central LLC at 2030 Harley St, North Charleston, South Carolina, United States.Read 15 Oct 2026 · play.google.com

Limit: bugs and workflow

GetApp reviewers mention a few bugs and walkthrough-flow problems, while another reviewer says some UI elements are not immediately intuitive.Read 15 Oct 2026 · getapp.com

Limit: learning curve

Reviewers repeatedly describe setup and onboarding as complex, especially for larger businesses or teams with poorly organized legacy data.Read 15 Oct 2026 · getapp.com

Limit: mobile app

Reviewers cite mobile-app limitations, and one Google Play reviewer reported controls hidden behind the phone toolbar.Read 15 Oct 2026 · getapp.com

Limit: pricing

A Capterra reviewer says MaidCentral costs more than some competing platforms, although the reviewer considered the efficiency gains worthwhile.Read 15 Oct 2026 · capterra.com

Location tracking

The web application can use phone location to record latitude and longitude during employee clock-in/out and job check-in/out.Read 15 Oct 2026 · support.maidcentral.com

Maker and founder

MaidCentral says Tom Stewart founded the company after developing software from his experience running Castle Keepers House Cleaning.Read 15 Oct 2026 · maidcentral.com

Mobile app requirements

The Technician app supports iOS 13.0 or later, iPadOS 13.0 or later, and Android 5.0 or later.Read 10 Oct 2026 · support.maidcentral.com

Mobile technician access

Technicians can view schedules and customer information, clock in and out, add notes or photos, and access job worksheets.Read 15 Oct 2026 · maidcentral.com

Notable news

MaidCentral announced its Pulse initiative on September 4, 2025, describing a new UI, AI readiness, greater customization and faster performance.Read 15 Oct 2026 · maidcentral.com

Online booking

Customers can request quotes and book cleaning services online using availability-linked booking tools.Read 15 Oct 2026 · maidcentral.com

Payment integrations

Documented payment integrations are Paystri, Stripe and Authorize.net; Paystri supports ACH and pre-authorization in MaidCentral.Read 15 Oct 2026 · support.maidcentral.com

Payroll

MaidCentral supports commission, job-ticket-hour, hourly and other pay methods using time and attendance data.Read 15 Oct 2026 · maidcentral.com

Praise: support and onboarding

GetApp reviewers praise one-to-one onboarding support and the quality-control tools combining checklists, feedback and scores.Read 15 Oct 2026 · getapp.com

Praise: unified operations

Reviewers say the platform replaces multiple tools by combining scheduling, billing, payroll, portals and reporting.Read 15 Oct 2026 · getapp.com

Pricing automation

MaidCentral offers rate-adjustment and rate-increase automation intended to support profitable pricing decisions.Read 15 Oct 2026 · maidcentral.com

Pricing limits

Pricing is based on physical locations and completed jobs per month; there are no per-user or per-customer fees, and the maker states there are no long-term contracts.Read 10 Oct 2026 · maidcentral.com

Public API

MaidCentral publishes an API with production and sandbox base URLs, bearer-token authentication and administrator-created API users.Read 15 Oct 2026 · support.maidcentral.com

Quality management

Quality tools include scorecards, inspections, checklists, customer feedback and technician quality scores.Read 15 Oct 2026 · support.maidcentral.com

Rating on Capterra

5.0 out of 5 from 48 reviewsRead 15 Oct 2026 · capterra.com

Rating on GetApp

5.0 out of 5 from 48 reviewsRead 15 Oct 2026 · getapp.com

Rating on Google Play

3.7 out of 5 from 13 reviewsRead 15 Oct 2026 · play.google.com

Rating on Software Advice

5.0 out of 5 from 48 reviewsRead 15 Oct 2026 · softwareadvice.com

Reporting

The product provides dashboards and reports for profitability, customer satisfaction, employee performance, sales and revenue.Read 15 Oct 2026 · maidcentral.com

Scheduling

A drag-and-drop scheduler lets staff reschedule jobs and reassign tasks while viewing teams, times and customer details.Read 15 Oct 2026 · maidcentral.com

Support channels

Support is offered through weekday live chat, tickets, resource-center guides and recurring Zoom office hours.Read 15 Oct 2026 · support.maidcentral.com

Plans and prices

Every MaidCentral plan and price →

Where Specifiction places it

• Maid Service#3 of 178.5
• Cleaning Service Software#13 of 348.3