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Launch27

launch27.com

From $63.75/mo Free trial WebiOSAndroidAPI
Visit launch27.com
Spec score 8.7 #3 of 34 in Cleaning Service Software

What it is

Launch27 is maid service software for scheduling jobs and growing cleaning businesses. Customers can book online 24/7, check real-time availability, and add a credit card on file. Businesses can place the booking form on their own website by copying and pasting it, but a website is required. Pricing can be based on bedrooms and bathrooms, hourly rates, square footage, or custom amounts. Calendar and map views help dispatch jobs, and bookings can recur weekly, every two weeks, every three weeks, or monthly. Launch27 lists integrations including Zapier, Launch27pay, QuickBooks, Google Analytics, Google Calendar, and Twilio. It says it uses 256-bit security and does not store card numbers. Plans are Base at $75 a month, Pro at $150 a month, and Plus at $299 a month. Plus includes mobile app access for cleaners, admins, and office staff. A 14-day trial includes all cleaning and housekeeping features; support by chat and email is listed as free. Launch27 is available on Android, iOS, web, and API.

Spec sheet

What it does
Launch27 is cloud software for booking, scheduling, payments and customer management aimed primarily at cleaning and other local service businesses.Read 15 Oct 2026 · crunchbase.com
Purpose
Launch27 is maid service software for scheduling and growing cleaning businesses.Read 29 Sep 2026 · launch27.com
Free plan
NoRead 20 Sep 2026 · launch27.com
Trial
The FAQ says the 14-day trial includes all Launch27 cleaning and housekeeping features.Read 29 Sep 2026 · launch27.com
API
Launch27 offers an open API for custom booking forms and links to Bitbucket documentation.Read 15 Oct 2026 · intercom.help
Integrations
Official integrations include Zapier, QuickBooks, Google Analytics, Google Calendar, Twilio, Launch27 Pay, WordPress, Squarespace, Wix and Facebook.Read 15 Oct 2026 · launch27.com
Security
Launch27 states that it uses 256-bit security, SSL layers and Launch27 Pay protections, with no card numbers stored.Read 15 Oct 2026 · launch27.com
Support
The pricing page lists free customer support via chat and email.Read 29 Sep 2026 · launch27.com
Company
The current service agreement identifies the company as Fullsteam Software Holdings LLC doing business as Automaid (Launch27), a subsidiary of Fullsteam Operations LLC.Read 29 Sep 2026 · launch27.com
Analytics
The dashboard reports sales, customer growth, top services and retention trends.Read 15 Oct 2026 · launch27.com
API ecosystem detail
An independent API catalog documents tenant-specific REST endpoints for customer booking CRUD at a launch27.com v1 base URL.Read 15 Oct 2026 · apis.io
API support limit
The help center says Launch27 cannot troubleshoot custom forms and does not provide technical API support.Read 15 Oct 2026 · intercom.help
App distribution
Google Play lists Launch27 Business Plus with 1K+ downloads, no-data-sharing and no-data-collection declarations, transit encryption and deletion requests.Read 15 Oct 2026 · play.google.com
Company founder
Crunchbase lists Rohan Gilkes as founder and describes the company as private and active.Read 15 Oct 2026 · crunchbase.com
Company headquarters
Crunchbase lists Fairfax, Virginia, United States as headquarters and 1–10 employees.Read 15 Oct 2026 · crunchbase.com
Company legal identity
The terms identify the provider as Fullsteam Software Holdings LLC doing business as Automaid (Launch27), a Fullsteam Operations subsidiary.Read 15 Oct 2026 · launch27.com
Customer portal
Customers can log in to manage bookings, update cards and create additional bookings.Read 15 Oct 2026 · launch27.com
Documentation
The help center organizes articles for bookings, forms, charges, customers, integrations, mobile apps, reports, scheduling, teams and other functions.Read 15 Oct 2026 · intercom.help
Feedback
The system emails customers after appointments to collect ratings and feedback.Read 15 Oct 2026 · launch27.com
Founded year
G2 lists Launch27 as founded in 2013.Read 15 Oct 2026 · g2.com
Free trial
The trial includes all cleaning and housekeeping features for 14 days, after which a paid module is required.Read 15 Oct 2026 · launch27.com
Licence
Terms grant customers a limited, revocable, non-transferable access right and prohibit copying, reverse engineering or derivative works.Read 15 Oct 2026 · launch27.com
Limit: missing or weak features
Complaints mention absent waiting lists and geolocation, buggy mobile apps, limited reporting, invoice PDF gaps and weak filtering.Read 15 Oct 2026 · trustpilot.com
Limit: outages and data loss
A Trustpilot reviewer reported outages, lost booking data and no compensation, while another described several lengthy downtime incidents.Read 15 Oct 2026 · trustpilot.com
Limit: price and flexibility
Capterra and Trustpilot reviewers describe the product as expensive or overpriced and cite limited refunds, customization or compatibility with other schedulers.Read 15 Oct 2026 · capterra.com.br
Limit: support and setup
Reviewers report slow or inadequate support, difficult setup and outdated demonstrations or documentation.Read 15 Oct 2026 · trustpilot.com
Mobile app
The Android Business Plus app supports bookings, team and customer management, assignments, schedules, timers, GPS check-in/out, checklists, photos and chat.Read 15 Oct 2026 · play.google.com
Multi-location
Zip or postal code can determine location-specific prices and appointment availability.Read 15 Oct 2026 · launch27.com
Online booking
Businesses can embed a mobile-friendly booking form on any webpage with a few lines of code and customize fields, colors and fonts.Read 15 Oct 2026 · launch27.com
Payments
Launch27 supports card preauthorization and charging, and says its checkout uses Launch27 Pay without storing card numbers.Read 15 Oct 2026 · launch27.com
Praise: ease and automation
G2 and Capterra reviewers repeatedly praise easy booking, automation, Stripe connectivity and time savings.Read 15 Oct 2026 · g2.com
Praise: scheduling value
A Dallas Maids customer praised the visual calendar, automated emails, online booking, map scheduling and payroll calculations.Read 15 Oct 2026 · dallasmaids.com
Pricing options
The booking form supports pricing by bedrooms and bathrooms, hourly rates, square footage, or custom pricing.Read 29 Sep 2026 · launch27.com
Pricing rules
The platform supports bedroom/bathroom, hourly, square-footage and custom pricing models.Read 15 Oct 2026 · launch27.com
Rating on Capterra
4.7 out of 5 from 209 reviewsRead 15 Oct 2026 · capterra.com.br
Rating on G2
4.6 out of 5 from 65 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
4.7 out of 5 from 209 reviewsRead 15 Oct 2026 · getapp.com.au
Rating on Trustpilot
1.6 out of 5 from 47 reviewsRead 15 Oct 2026 · trustpilot.com
Real-time availability
Customers can view live availability and choose appointments without calling the business.Read 15 Oct 2026 · launch27.com
Recurring bookings
Bookings can recur weekly, every two weeks, every three weeks or monthly, with frequency discounts.Read 15 Oct 2026 · launch27.com
Reminders
Automated email and text reminders are available to reduce missed appointments.Read 15 Oct 2026 · launch27.com
Sandbox
Developers can use a sandbox matching the live account to test changes without affecting production.Read 15 Oct 2026 · intercom.help
Scheduling
Jobs can be dispatched with drag-and-drop calendar or map views.Read 15 Oct 2026 · launch27.com
System requirements
Customers must provide internet access, browsers and other hardware or software needed to access the service.Read 15 Oct 2026 · launch27.com
Website integration
Users can add the booking form to a website by copying and pasting it, without coding or technical skills.Read 29 Sep 2026 · launch27.com
Website requirement
The FAQ says customers need their own website to add the Launch27 booking form.Read 29 Sep 2026 · launch27.com

Plans and prices

Base $75 a month $75/month Unlimited users · unlimited bookings · customer database · basic branded booking form · portals · scheduling · payroll reports · integrations · email support Read 15 Oct 2026 · launch27.com
Pro $150 a month $150/month Everything in Base · unbranded premium form · CSS editor · Google Calendar · Zapier · Google Analytics · Twilio · QuickBooks · gift cards · SMS reminders · map calendar Read 15 Oct 2026 · launch27.com
Plus $299 a month $299/month Everything in Pro · referral engine · team invitations · card preauthorization and charging · cleaner/admin mobile access · English/Spanish app · alerts · photos · multi-location calendars Read 15 Oct 2026 · launch27.com
BASE $75 a month $75/month Unlimited users · Unlimited bookings · Basic booking form with Launch27 branding · Free chat and email support Read 29 Sep 2026 · launch27.com
PRO $150 a month $150/month Everything in Base · Premium booking form without Launch27 branding · Google Calendar, Zapier, Google Analytics, Twilio, and QuickBooks integrations Read 29 Sep 2026 · launch27.com
PLUS $299 a month $299/month Everything in Pro · Mobile app access for cleaners and office staff · Multiple locations · English and Spanish app Read 29 Sep 2026 · launch27.com
Base $765 a year $765/year (-15%) Same Base features as monthly plan Read 15 Oct 2026 · launch27.com
BASE $765 a year $765/year (-15%) Unlimited users · Unlimited bookings · Basic booking form with Launch27 branding · Free chat and email support Read 29 Sep 2026 · launch27.com
Pro $1,530 a year $1,530/year (-15%) Same Pro features as monthly plan Read 15 Oct 2026 · launch27.com
PRO $1,530 a year $1,530/year (-15%) Everything in Base · Premium booking form without Launch27 branding · Google Calendar, Zapier, Google Analytics, Twilio, and QuickBooks integrations Read 29 Sep 2026 · launch27.com
Plus $3,049.80 a year $3,049.80/year (-15%) Same Plus features as monthly plan Read 15 Oct 2026 · launch27.com
PLUS $3,049.80 a year $3,049.80/year (-15%) Everything in Pro · Mobile app access for cleaners and office staff · Multiple locations · English and Spanish app Read 29 Sep 2026 · launch27.com

Every Launch27 plan and price →

Strong points and limits

Strong points

  • Online bookings show real-time availability.
  • Pricing can use several listed methods.
  • Recurring bookings support four schedules.
  • Plus includes mobile access for cleaners and staff.

Limits

  • A business website is required for the booking form.
  • No free plan is offered.
  • Plus costs $299 a month.

Who it suits

It suits cleaning businesses that need online booking, recurring scheduling, and job dispatch tools. Plus may suit teams needing mobile app access for cleaners and office staff.

Verdict

Launch27 combines customer booking, pricing options, recurring schedules, and dispatch views for cleaning businesses. The 14-day trial and three paid plans provide defined ways to access its features, but the booking form requires a business website.

Where Specifiction places it

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