Skip to content
SPECIFICTION
Get listed

CleanCloud

cleancloudapp.com

From $99/mo Free trial WebWindowsmacOSiOSAndroidAPI
Visit cleancloudapp.com
Spec score 9.2 #1 of 34 in Cleaning Service Software

What it is

CleanCloud is an all-in-one business platform for laundromats, dry cleaners, shoe repair, and alterations businesses. Its point-of-sale tools handle order details, notes, payments, digital waivers, and customer notifications by SMS, email, push, or WhatsApp. Pickup and delivery features include customer and driver apps, route optimization, delivery photos and signatures, and live chat. The platform tracks wash-and-fold work and supports assisted and automated assembly with Metalprogetti and Quicksort/GMS. Marketing tools cover campaigns by email, SMS, and push, along with automated marketing, loyalty and referral codes, and review requests. Listed integrations include DoorDash, Uber, QuickBooks, Xero, Gusto, Google Booking, Speed Queen, and Tangerpay. Monthly order caps are 500 for Lite, 2,000 for Pro, 3,000 for Grow, and 10,000 for Grow+. CleanCloud supports PC, Mac, iOS, Android, Chromebooks, and a dedicated iPad app, and lists Android, iOS, macOS, web, Windows, and API platforms. It offers a 14-day trial but no free plan. Optional SMS credits, Journey credits, and the custom branded app carry additional fees.

Spec sheet

What it does
CleanCloud is an all-in-one POS, ordering, delivery, marketing and plant-management platform for laundromats, dry cleaners, shoe-repair and alterations businesses.Read 15 Oct 2026 · cleancloudapp.com
Purpose
CleanCloud describes itself as an all-in-one platform for laundromats, dry cleaners, shoe repair, and alterations businesses.Read 4 Oct 2026 · cleancloudapp.com
Integrations
Listed partners include ActiveCampaign, DoorDash, Uber, Gusto, QuickBooks, Xero, Speed Queen, Huebsch, LaundryCard, FasCard, Laundroworks, Tangerpay, SpyderWash, Payrange, Metalprogetti and Quicksort/GMS.Read 15 Oct 2026 · cleancloudapp.com
Security
CleanCloud says it makes daily backups to independent servers, uses TLS HTTPS for data sent to and from its server, and stores customer cards in a PCI-compliant manner.Read 4 Oct 2026 · cleancloudapp.com
Support
The pricing page lists 24/7 email support for Lite and 24/7 email and phone support for Pro and Grow.Read 4 Oct 2026 · cleancloudapp.com
Headquarters
London, United KingdomRead 28 Sep 2026 · cleancloudapp.com
Founded
2014Read 28 Sep 2026 · cleancloudapp.com
Company
CleanCloud Limited says it is incorporated in England and gives its registered office as 2 Old Street Yards, London, EC1Y 8AF, UK.Read 4 Oct 2026 · cleancloudapp.com
Additional fees
The pricing FAQ says optional SMS credits, Journey credits, and the custom branded app carry additional fees.Read 4 Oct 2026 · cleancloudapp.com
API examples
The API documentation supplies examples for PHP, cURL, JavaScript, Node.js, Python and Ruby rather than named SDK packages.Read 15 Oct 2026 · cleancloudapp.com
API limits
API access requires Grow or Grow+, is limited to 50,000 requests per month and three requests per second, and higher capacity requires an account manager.Read 15 Oct 2026 · cleancloudapp.com
Company facts
LinkedIn describes CleanCloud as a privately held London software company with 11–50 employees, founded in 2014.Read 15 Oct 2026 · linkedin.com
Custom app terms
The terms say custom branded app development normally takes 6–8 weeks, with possible app-store rejection delays and paid maintenance limits.Read 15 Oct 2026 · cleancloudapp.com
Device support
The POS is stated to work on PC, Mac, iOS, Android and Chromebooks, with a dedicated iPad app.Read 15 Oct 2026 · cleancloudapp.com
Documentation and support
The help center lists hundreds of articles across onboarding, workflow, hardware, printers, payments, delivery, notifications, security, reports, invoicing, assembly and plant mode, alongside training videos and University content.Read 15 Oct 2026 · intercom.help
Growth milestone
A company announcement dated 14 March 2024 reported more than 10 million customers reached and over $1 billion in transactions.Read 15 Oct 2026 · cleancloudapp.com
Hosted website
Subscriptions include a responsive hosted website with a builder, booking and contact plugins, email forwarding and free SSL.Read 15 Oct 2026 · cleancloudapp.com
Legal entity
UK Companies House lists CLEANCLOUD LTD, company 09357458, active and incorporated on 16 December 2014 for business and domestic software development.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Limit: billing complaint
The sole Trustpilot reviewer alleges a free-trial payment prompt, an unresolved refund request and a blocked account.Read 15 Oct 2026 · ca.trustpilot.com
Limit: data-entry details
GetApp reviews mention deleted duplicate items remaining on receipts and customer details missing from tag tickets.Read 15 Oct 2026 · getapp.de
Limit: GPS and delivery timing
A Google Play reviewer says GPS tracking and driver arrival notifications can be inaccurate, including arrivals earlier than expected.Read 15 Oct 2026 · play.google.com
Limit: messaging and support
G2 complaints include one-way SMS, weak support for accounting or printer integrations, white-label app delays and expensive marketing for multi-store users.Read 15 Oct 2026 · g2.com
Limit: mobile onboarding and tracking
Apple reviewers report wrong pickup-tracking times, inability to cancel some orders and difficulty changing the selected cleaner or recovering an account.Read 15 Oct 2026 · apps.apple.com
Limit: reliability and service
Capterra reviewers report bugs, inconsistent updates, unstable features and difficult post-sales escalation; one recent review called the product overpriced and hard to cancel.Read 15 Oct 2026 · capterra.com
Marketing
The platform supports SMS, email, push and automated campaigns, loyalty, referrals, promo codes, PPC tracking and automated review requests.Read 15 Oct 2026 · cleancloudapp.com
Order limit
The pricing page lists monthly plan limits of 500 orders for Lite, 2,000 for Pro, 3,000 for Grow, and 10,000 for Grow+.Read 4 Oct 2026 · cleancloudapp.com
Pickup and delivery
Customer apps, an embeddable web booking tool, online payments, route planning, driver apps, tracking, geofencing and recurring pickups are provided.Read 15 Oct 2026 · cleancloudapp.com
Point of sale
Its POS supports order details and notes, payments, digital waivers, and customer notifications by SMS, email, push, and WhatsApp.Read 4 Oct 2026 · cleancloudapp.com
Praise: all-in-one operation
GetApp reviewers repeatedly praise quick staff training, frequent improvements, responsive support, efficiency and the ability to work remotely from a phone.Read 15 Oct 2026 · getapp.de
Praise: usability and support
G2 reviewers repeatedly describe the software as easy to implement and teach, with courteous or responsive technical support and useful remote cloud access.Read 15 Oct 2026 · g2.com
Proprietary software
Terms reserve CleanCloud's intellectual-property rights and describe hosted service obligations; no self-hosting option or product open-source licence is stated.Read 15 Oct 2026 · cleancloudapp.com
Public API
CleanCloud documents a REST API using POST requests for orders, customers, payments, subscriptions, reports, driver locations, photos and push tokens.Read 15 Oct 2026 · cleancloudapp.com
Rating on Apple App Store
4.8 out of 5 from 2.6K ratingsRead 15 Oct 2026 · apps.apple.com
Rating on Capterra
4.6 out of 5 from 217 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
4.4 out of 5 from 18 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
4.7 out of 5 from 215 reviewsRead 15 Oct 2026 · getapp.de
Rating on Google Play
4.5 out of 5 from 731 reviewsRead 15 Oct 2026 · play.google.com
Rating on Trustpilot
3.2 out of 5 from 1 reviewRead 15 Oct 2026 · ca.trustpilot.com
Reporting and accounting
Real-time metrics, cash-up, staff hours, payroll, accountability and Excel export are offered, with accounting synchronization for QuickBooks, Xero, Zatca, Fiskaly and Obono.Read 15 Oct 2026 · cleancloudapp.com
Security backups
CleanCloud says customer data is backed up daily to independent servers.Read 15 Oct 2026 · cleancloudapp.com
Security controls
The product states that card storage is PCI compliant, connections use encrypted TLS HTTPS, and staff actions are tracked with configurable PIN lockout.Read 15 Oct 2026 · cleancloudapp.com
Supported devices
The features page says CleanCloud works on PC, Mac, iOS, Android, and Chromebooks, and offers a dedicated iPad app.Read 4 Oct 2026 · cleancloudapp.com
Trial and billing
All plans have a 14-day trial; annual billing is advertised as saving up to 20%, and Grow+ has a minimum 12-month commitment.Read 15 Oct 2026 · cleancloudapp.com
Workflow
Features include barcode and garment tracking, washer/dryer and folding tracking, assisted or conveyor auto-assembly, lockers, split tickets and rack locations.Read 15 Oct 2026 · cleancloudapp.com

Plans and prices

Lite $99 a month monthly; annual display $89/mo 500 orders/month · unlimited stations · unlimited staff · unlimited customers · customer iOS/Android apps · invoicing · basic marketing · hosted website · 24/7 email support Read 15 Oct 2026 · cleancloudapp.com
Pro $129 a month monthly; annual display $109/mo 2,000 orders/month · pickup and delivery · Uber/DoorDash · route tools · driver app · subscriptions · assisted assembly · multi-store · 24/7 support Read 15 Oct 2026 · cleancloudapp.com
Grow $189 a month monthly; annual display $169/mo 3,000 orders/month · auto assembly · automated marketing · automated review promotion · automated invoicing · API access · 24/7 support Read 15 Oct 2026 · cleancloudapp.com
Grow+ $335 a month monthly and annual display $335/mo 10,000 orders/month · branded iOS/Android app · dedicated account manager · custom onboarding Read 15 Oct 2026 · cleancloudapp.com

Every CleanCloud plan and price →

Strong points and limits

Strong points

  • POS supports payments, waivers, and customer notifications.
  • Pickup and delivery tools include route optimization.
  • Tracks wash-and-fold work and assembly workflows.
  • Marketing includes campaigns, loyalty, and review requests.
  • Works across desktop, mobile, and Chromebook devices.

Limits

  • No free plan is listed.
  • Monthly order limits vary by plan.
  • Optional SMS and Journey credits carry additional fees.
  • Custom branded app carries an additional fee.

Who it suits

CleanCloud suits laundry, dry-cleaning, shoe-repair, and alterations businesses managing orders, customer communications, or pickup and delivery. Plan order limits range from 500 to 10,000 per month.

CleanCloud in depth

Read the full write-up

CleanCloud is an operations platform for laundromats, dry cleaners, shoe repair shops and alterations businesses. It suits operators who need shop sales and garment-care workflows alongside delivery, customer communications and marketing. The breadth is compelling, but plan limits and add-on charges deserve close attention.

Overview

CleanCloud puts point of sale, order management, customer engagement and pickup and delivery in one system focused on garment-care businesses. Its POS handles order details and notes, payments and digital waivers, and can notify customers by SMS, email, push or WhatsApp. That combination is useful for shops managing customer interactions and work from the counter through fulfillment.

Behind the counter, the platform tracks wash-and-fold work and supports assisted or automated assembly with Metalprogetti and Quicksort/GMS. Connections to DoorDash, Uber, QuickBooks, Xero, Gusto, Google Booking, Speed Queen and Tangerpay can tie delivery, accounting, payroll and other services into the operation. Recurring scheduling, a client portal, online payments and a cleaner mobile app extend its reach beyond point of sale.

Key features

Pickup, delivery and workflow

Customer and driver apps, route optimization, delivery photos and signatures, and live chat make the delivery toolkit substantial. Pro explicitly includes Pickup & Delivery, so delivery-led businesses should weigh that against its 2,000-order monthly limit. Grow allows 3,000 orders and includes API access, but does not list Pickup & Delivery as an inclusion; buyers should compare the workflow they need before choosing on quota alone.

Marketing and security

Email, SMS and push campaigns, automated marketing, loyalty and referral codes, and review requests give shops several ways to encourage repeat business. Optional SMS and Journey credits carry additional fees, which can affect the cost of using these outreach tools. CleanCloud says it makes daily backups to independent servers, uses TLS HTTPS for data sent to and from its server, and stores customer cards in a PCI-compliant manner.

Pricing

CleanCloud has no free plan, but offers a 14-day trial. Lite, Pro and Grow are billed monthly or yearly; annual plans are prepaid for the year. Each has custom pricing, so the order allowance and inclusions matter more than a published price comparison.

PlanMonthly order limitNotable inclusionsBest fitLite500Unlimited stations, staff accounts and customers; 24/7 email supportSmaller operations that can stay within a low order volumePro2,000Pickup & Delivery; 24/7 email and phone supportShops that need delivery tools within a moderate quotaGrow3,000API access; 24/7 email and phone supportHigher-volume operations that need API accessGrow+10,000Branded iOS and Android customer app, dedicated account manager and custom onboardingLarge operations prepared for a minimum 12-month commitmentGrow+ uses custom pricing and requires contact with sales; its minimum term makes it a more consequential commitment than the other plans. Optional SMS credits, Journey credits and the custom branded app also carry additional fees. Lite’s generous account and station allowance does not remove its 500-order ceiling, while Pro and Grow trade different inclusions against their respective quotas.

Platforms

CleanCloud supports Android, iOS, macOS, web and Windows, as well as an API. Its features page also names PC, Mac, Chromebooks and a dedicated iPad app, giving shops options across counter computers and mobile devices.

Who it's for

CleanCloud is a strong fit for laundromats, dry cleaners, shoe repair and alterations businesses that want point of sale, order tracking, wash-and-fold workflow, marketing and delivery capabilities in one platform. It is less suitable for buyers who need a free plan, a known upfront price, or a high order allowance without committing to custom-priced Grow+.

Pros and cons

Pros: The feature set spans counter sales, order workflow, customer messaging, marketing and delivery, matching the varied work of garment-care businesses.

Pros: Lite includes unlimited stations, staff accounts and customers, which avoids seat or station caps at that tier.

Pros: Grow includes API access, while Pro includes Pickup & Delivery, letting businesses select around a specific operational need.

Cons: Monthly caps range from 500 orders on Lite to 10,000 on Grow+, so shops must match plan capacity to throughput.

Cons: No plan has a published price, and Grow+ requires a 12-month minimum commitment.

Cons: SMS, Journey credits and the custom branded app may add fees beyond the plan.

Alternatives

For a free starting point, consider Allclean, whose Free plan covers up to three users and all features but adds processing fees of 6.9% + 30¢. JobFlowly offers a free plan with scheduling, basic invoicing and a cleaner mobile portal, making it an option for buyers seeking those basics without a paid plan. SweepOS has a free tier for one admin and up to three workers, with site management, checklists, photo documentation and basic time tracking.

CleanManager is another paid alternative with a free trial. Launch27 is a paid option with a free trial and a Base plan at $75 a month, billed monthly, with unlimited users and bookings. Clean Smarts is also paid and offers a free trial. Cleaners App is a paid alternative with a free trial and annual-billed plans beginning with Solo at $29.99 a month for 1–2 users. BookingKoala is paid with a free trial and a Starter plan at $27 a month, with five providers or 5 GB and one custom form. Browse the Cleaning Service Software category for more options.

Verdict

Choose CleanCloud if you run a laundry, dry-cleaning, shoe-repair or alterations business and want shop sales, specialized order workflows and delivery tools under one roof. Its industry-specific breadth is the main draw; custom pricing, monthly order caps and optional fees are the reasons to compare alternatives before committing.

Verdict

CleanCloud combines sales, order workflow, delivery, and marketing tools for the listed business types. The 14-day trial gives access before a paid plan, but buyers should account for plan order limits and optional fees.

Where Specifiction places it

Alternatives to CleanCloudAll alternatives →