Mailbutler Smart Assistant vs Mailtrack
Mailbutler Smart Assistant
mailbutler.io
Mailtrack
mailtrack.comSide by side
| Figure | Mailbutler Smart Assistant | Mailtrack |
|---|---|---|
| Price from | $7/mo | $2.99/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 10 | 6 |
| Spec score · Email Tracking Software | 9.3 (#2) | 9.2 (#5) |
| Company legal name | The company is Mailbutler GmbH, registered in Berlin under HRB 166863 B. | Crunchbase lists the legal name as The Mail Track Company, S.L., operating under the Mailsuite brand. |
| Email tracking | Tracking reports opens, link clicks, timing, location and device information, with per-recipient detail on higher tiers. | Mailtrack uses a unique tracking pixel to record email opens and show delivery and open status with check marks. |
| Founded | 2015 | 2013 |
| Headquarters | Berlin, Germany | Barcelona, Spain |
| Integrations | Business plans sync tracking events with HubSpot and Salesforce and support Google Analytics 4 UTM data. | Mailtrack is available for Gmail, and a free Outlook add-in provides unlimited open tracking; Mailsuite also lists a Zapier integration on its plan comparison. |
| Rating on Capterra | 4.7 out of 5 from 90 reviews. | 4.5 out of 5 from 227 reviews. |
| Rating on Chrome Web Store | 4.6 out of 5 from 69 ratings. | 4.4 out of 5 from 11.8K ratings. |
| Rating on GetApp | 4.7 out of 5 from 91 reviews. | 4.5 out of 5 from 227 reviews. |
| Rating on Google Play | 3.3 out of 5 from 100 reviews. | 3.5 out of 5 from 951 reviews. |
| Rating on Trustpilot | 2.5 out of 5 from 248 reviews. | 2.2 out of 5 from 293 reviews. |
| Rating on TrustRadius | 10 out of 10 from 4 reviews. | 9.7 out of 10 from 63 reviews and ratings. |
| Security | Mailbutler says it is ISO/IEC 27001 certified and GDPR compliant, and that backend data is encrypted. | Mailsuite says it is GDPR compliant and ISO 27001 certified, undergoes an annual Google security audit, and encrypts processed data with AES-256. |
| Support | Mailbutler says its customer support team answers queries 24/7 and provides a Support Center. | Mailsuite offers priority support with its Mailsuite plan and provides a help center for support topics. |
| What it does | Mailbutler adds AI writing, tracking, scheduling, collaboration and signature tools inside Apple Mail, Gmail and Outlook. | Mailtrack tracks Gmail email delivery and opens using tracking pixels and displays check marks, timestamps, open counts and recipient-level activity. |
Plans
Mailbutler Smart Assistant
- StarterFree
- Professional$9 a month
- Smart$14 a month
- Business$32 a month
- Professional (yearly billing)$7 a month
- Professional (monthly billing)$9 a month
- Smart (yearly billing)$11 a month
- Smart (monthly billing)$14 a month
- Business (yearly billing)$24 a month
- Business (monthly billing)$32 a month
Mailtrack
- FREEFree
- FREEFree
- MAILTRACK$6.99 a month
- MAILSUITE$19.99 a month
- MAILTRACK$35.88 a year
- MAILSUITE$119.90 a year
In their own words
Mailbutler Smart Assistant
Mailbutler Smart Assistant adds AI writing and email-management tools to Apple Mail, Microsoft Outlook, and Gmail. It drafts messages from keywords or prepares replies using details a user supplies, with controls for format, length, style, tone, and language. It can summarize selected emails, identify to-dos for Mailbutler Tasks, and suggest spelling and grammar improvements to drafts. Mailbutler says the assistant uses OpenAI GPT-4o. Smart Assistant is included in a 14-day trial, then requires a Smart or Business subscription. The separate free Starter plan includes a visible Mailbutler watermark on sent emails. Mailbutler says email subjects and bodies are processed by Microsoft Azure OpenAI Service in the EU, with personal data redacted before submission to the underlying model. It also says backend data is encrypted and that it is ISO/IEC 27001 certified and GDPR compliant. Apple Mail support is listed for macOS Tahoe, Sequoia, Sonoma, and Ventura; mobile apps require iOS 15 or later or Android 7 or later.
Mailtrack
Mailtrack tracks email opens for Gmail using a pixel and check marks to show delivery and open status. The free plan includes unlimited tracked emails, logs the first open, and provides real-time open alerts plus a daily activity report. It also includes a promotional signature, 100 campaign emails, and link tracking for 10 emails. The Mailtrack plan keeps the 10-email link-tracking limit, while Mailsuite adds unlimited link tracking, details on which people in a group opened a message, scheduling, weekly and monthly reports, tracked PDFs, and priority support. A free Outlook add-in provides unlimited open tracking; Mailsuite also lists a Zapier integration. Mailtrack is available on Android, iOS, macOS, Windows, web, and as an extension. It launched in 2013 and became part of Mailsuite in 2024. Tracking may miss an open if the recipient’s email client blocks images. The service is intended for companies and professionals rather than consumers. Free access is available; paid options include Mailtrack at $35.88 USD yearly and Mailsuite at $119.90 USD yearly.