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Mailtrack

mailtrack.com

From $2.99/mo Free plan WebWindowsmacOSiOSAndroidAPI
Visit mailtrack.com
Spec score 9.2 #5 of 43 in Email Tracking Software

What it is

Mailtrack tracks email opens for Gmail using a pixel and check marks to show delivery and open status. The free plan includes unlimited tracked emails, logs the first open, and provides real-time open alerts plus a daily activity report. It also includes a promotional signature, 100 campaign emails, and link tracking for 10 emails. The Mailtrack plan keeps the 10-email link-tracking limit, while Mailsuite adds unlimited link tracking, details on which people in a group opened a message, scheduling, weekly and monthly reports, tracked PDFs, and priority support. A free Outlook add-in provides unlimited open tracking; Mailsuite also lists a Zapier integration. Mailtrack is available on Android, iOS, macOS, Windows, web, and as an extension. It launched in 2013 and became part of Mailsuite in 2024. Tracking may miss an open if the recipient’s email client blocks images. The service is intended for companies and professionals rather than consumers. Free access is available; paid options include Mailtrack at $35.88 USD yearly and Mailsuite at $119.90 USD yearly.

Spec sheet

What it does
Mailtrack tracks Gmail email delivery and opens using tracking pixels and displays check marks, timestamps, open counts and recipient-level activity.Read 15 Oct 2026 · mailtrack.com
Intended users
The terms describe the service as intended for companies and professionals rather than consumers.Read 29 Sep 2026 · l.mailtrack.com
Platforms
The maker lists a Chrome extension, iPhone and Android apps, a Gmail mobile add-on, and an Outlook add-in for the web and Windows and Mac desktop apps.Read 29 Sep 2026 · mailsuite.com
Integrations
Mailtrack is available for Gmail, and a free Outlook add-in provides unlimited open tracking; Mailsuite also lists a Zapier integration on its plan comparison.Read 29 Sep 2026 · mailsuite.com
Mobile apps
Official standalone apps are available for iPhone/iPad and Android, and messages sent from them are tracked automatically.Read 15 Oct 2026 · mailsuite.com
Security
Mailsuite says it is GDPR compliant and ISO 27001 certified, undergoes an annual Google security audit, and encrypts processed data with AES-256.Read 29 Sep 2026 · mailsuite.com
Support
Mailsuite offers priority support with its Mailsuite plan and provides a help center for support topics.Read 29 Sep 2026 · mailsuite.com
Headquarters
Barcelona, SpainRead 23 Sep 2026 · mailtrack.com
Founded
2013Read 23 Sep 2026 · mailtrack.com
API documentation
The public api.mailtrack.com address resolves to a minimal page without published API reference or SDK documentation.Read 15 Oct 2026 · api.mailtrack.com
Campaigns and mail merge
Mailsuite supports personalized mail merge campaigns, scheduling, bounce detection and unsubscribe links.Read 15 Oct 2026 · mailsuite.com
Chrome extension
The Chrome Web Store listing identifies Mailtrack as a Mailsuite extension with 3,000,000 users.Read 15 Oct 2026 · chromewebstore.google.com
Company founding
The Google Play listing says Mailtrack was created in 2013 by Mailsuite S.L., formerly The Mail Track Company S.L.Read 15 Oct 2026 · play.google.com
Company legal name
Crunchbase lists the legal name as The Mail Track Company, S.L., operating under the Mailsuite brand.Read 15 Oct 2026 · crunchbase.com
CRM and automation integrations
The help center documents Salesforce and other CRM integrations plus Zapier workflows for tracked-email and notification events.Read 15 Oct 2026 · mailsuite.com
Custom tracking domain
Paid functionality can use a customer domain for tracked links.Read 15 Oct 2026 · mailtrack.com
Data location
Production data is stated to be processed in an AWS virtual private cloud in Ireland.Read 15 Oct 2026 · mailsuite.com
Document tracking
Mailsuite can track PDF opens and time spent per page.Read 15 Oct 2026 · mailsuite.com
Electronic signatures
The broader Mailsuite product supports signature requests, in-Gmail PDF signing and an e-signature audit trail.Read 15 Oct 2026 · mailsuite.com
Email tracking
Mailtrack uses a unique tracking pixel to record email opens and show delivery and open status with check marks.Read 29 Sep 2026 · mailtrack.com
Follow-up alerts
The product includes no-reply, old-conversation and multiple-open alerts, with custom alerts on Mailsuite.Read 15 Oct 2026 · mailsuite.com
Gmail integration
Mailtrack runs inside the existing Gmail interface and is also offered as a Google Workspace Gmail add-on.Read 15 Oct 2026 · mailtrack.com
Group recipient tracking
Mailtrack can identify which individual recipients opened a message sent to multiple people.Read 15 Oct 2026 · mailtrack.com
Group tracking
The Mailsuite plan shows which individual recipients opened a group email.Read 29 Sep 2026 · mailsuite.com
Headquarters and size
Crunchbase places Mailsuite in Barcelona, Spain and lists an 11–50 employee range.Read 15 Oct 2026 · crunchbase.com
Limit: analytics depth
Software Advice review material describes the product as focused on opens and lacking deeper engagement analytics such as link-click or attachment-download detail.Read 15 Oct 2026 · softwareadvice.com
Limit: browser compatibility
A Capterra reviewer reports that Mailtrack does not work with Firefox and requires Chrome for tracked sending.Read 15 Oct 2026 · capterra.com
Limit: free-tier restrictions
Review summaries repeatedly mention that the free tier is limited, includes promotional branding or upgrade prompts, and withholds some detail.Read 15 Oct 2026 · getapp.com
Limit: mobile app quality
Google Play reviewers describe the Android app as basic, difficult to customize and sometimes unable to log back in after password changes.Read 15 Oct 2026 · play.google.com
Limit: support and billing complaints
Trustpilot reviewers report inadequate support, billing after cancellation, feature removals from the free tier and perceived pricing increases.Read 15 Oct 2026 · trustpilot.com
Link tracking
Paid tiers track clicks on links and buttons inside messages.Read 15 Oct 2026 · mailtrack.com
Open alerts
It provides real-time open notifications and a daily activity report on the free plan.Read 29 Sep 2026 · mailtrack.com
Outlook support
The company states that Mailtrack is available as an Outlook add-in with delivery and open tracking.Read 15 Oct 2026 · mailtrack.com
Praise: ease of use
TrustRadius reviewers repeatedly describe the interface as intuitive, beginner-friendly and easy to use.Read 15 Oct 2026 · trustradius.com
Praise: Gmail integration
Reviewers highlight seamless Gmail integration and straightforward setup as major strengths.Read 15 Oct 2026 · capterra.com
Praise: tracking value
Independent reviewers commonly praise automatic open tracking, immediate notifications and visibility into recipient engagement.Read 15 Oct 2026 · trustradius.com
Privacy and encryption
Mailsuite states that it is GDPR compliant, does not sell email content or personal data, and encrypts data with AES-256.Read 15 Oct 2026 · mailsuite.com
Product history
Mailtrack says it launched in 2013 and became part of Mailsuite in 2024.Read 29 Sep 2026 · mailtrack.com
Rating on Capterra
4.5 out of 5 from 227 reviews.Read 15 Oct 2026 · capterra.com
Rating on Chrome Web Store
4.4 out of 5 from 11.8K ratings.Read 15 Oct 2026 · chromewebstore.google.com
Rating on GetApp
4.5 out of 5 from 227 reviews.Read 15 Oct 2026 · getapp.com
Rating on Google Play
3.5 out of 5 from 951 reviews.Read 15 Oct 2026 · play.google.com
Rating on Trustpilot
2.2 out of 5 from 293 reviews.Read 15 Oct 2026 · trustpilot.com
Rating on TrustRadius
9.7 out of 10 from 63 reviews and ratings.Read 15 Oct 2026 · trustradius.com
Real-time notifications
Mailtrack can show desktop or inbox notifications immediately after an email is opened.Read 15 Oct 2026 · mailtrack.com
Reports
The service provides daily tracking reports, with weekly and monthly reports on the highest plan.Read 15 Oct 2026 · mailsuite.com
Scheduled sending
Tracked messages can be scheduled for a later date and time.Read 15 Oct 2026 · mailtrack.com
Scheduling and reports
The Mailsuite plan includes scheduling tracked emails and weekly and monthly activity reports.Read 29 Sep 2026 · mailsuite.com
Security audit
Mailsuite says Google requires it to undergo an annual security assessment because of its Gmail integration.Read 15 Oct 2026 · mailsuite.com
Self-hosting
The company describes a hosted service and does not document a self-hosted deployment option.Read 15 Oct 2026 · mailsuite.com
Support documentation
The help center covers installation, browser compatibility, tracking accuracy, alerts, campaigns, documents, integrations, mobile use, billing, privacy and troubleshooting.Read 15 Oct 2026 · mailsuite.com
Tracking limitation
Tracking may not register an open when an email client blocks images, because the service relies on a tracking pixel.Read 29 Sep 2026 · l.mailtrack.com
Unlimited tracking
The free offering includes unlimited email tracking for Gmail.Read 15 Oct 2026 · mailtrack.com

Plans and prices

FREE Free Unlimited tracked emails · first open logged · promotional signature · 100 campaign emails · 10 link-tracked emails Read 29 Sep 2026 · mailsuite.com
FREE Free $0 USD user/month unlimited tracked emails · first-open tracking history · 10 link-tracked emails · 100 campaign emails · 5 documents · 5 videos Read 15 Oct 2026 · mailsuite.com
MAILTRACK $6.99 a month $6.99 USD user/month unlimited tracked emails · 7-day tracking history · 10 link-tracked emails · 100 campaign emails · 5 documents · 5 videos Read 15 Oct 2026 · mailsuite.com
MAILSUITE $19.99 a month $19.99 USD user/month unlimited tracked emails · full tracking history · unlimited link tracking · 60k campaign emails/month · unlimited documents · unlimited videos Read 15 Oct 2026 · mailsuite.com
MAILTRACK $35.88 a year $35.88 USD yearly; $2.99 USD user/month billed yearly (monthly option: $6.99 USD user/month) Unlimited tracked emails · 7-day tracking history · no promotional signature · 100 campaign emails · 10 link-tracked emails Read 29 Sep 2026 · mailsuite.com
MAILSUITE $119.90 a year $119.90 USD yearly; $9.99 USD user/month billed yearly (monthly option: $19.99 USD user/month) Complete tracking history · campaigns up to 60,000 recipients/month · unlimited link-tracked emails · tracked PDFs · priority support Read 29 Sep 2026 · mailsuite.com

Every Mailtrack plan and price →

Strong points and limits

Strong points

  • Free plan includes unlimited tracked emails
  • Real-time open alerts and daily activity report
  • Free Outlook add-in provides unlimited open tracking
  • Mailsuite adds group-open details and scheduling

Limits

  • Image-blocking clients may prevent open tracking
  • Free link tracking covers 10 emails
  • Free plan includes a promotional signature
  • Service is intended for professionals and companies

Who it suits

Mailtrack suits Gmail users in companies or professional settings who want open alerts and activity reporting. Those needing group-recipient details, scheduling, or unlimited link tracking should consider the Mailsuite plan.

Verdict

Mailtrack offers basic open tracking at no charge, with broader link and reporting tools in Mailsuite. Pixel-based tracking may not register opens when images are blocked.

Where Specifiction places it

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