Mailchimp vs Twilio Email API
Mailchimp
mailchimp.comTwilio Email API
twilio.comSide by side
| Figure | Mailchimp | Twilio Email API |
|---|---|---|
| Price from | $13/mo | $19.95/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 5 |
| Spec score · Transactional Email Software | 9.2 (#2) | 7.9 (#29) |
| Spec score · Transactional email services | 8.8 (#8) | 8.5 (#13) |
| Analytics | Reporting includes campaign reports, send-time optimization, smart recommendations and engagement analytics. | The pricing page lists real-time analytics, advanced statistics, searchable email activity, and an event webhook. |
| Founded | 2001 | 2008 |
| Free plan | Yes | No |
| Headquarters | Atlanta, USA | San Francisco, California, United States |
| Integrations | Mailchimp advertises more than 300 integrations, including Shopify, WooCommerce, Canva, Zapier, Salesforce, WordPress, Stripe and QuickBooks Online. | Official client libraries are available for C#, Go, Java, Node.js, PHP, Python, and Ruby. |
| Security | Mailchimp says its SOC 2 reports cover security, availability and processing integrity, and it maintains ISO 27001 certification and a VPAT. | SendGrid supports API key authentication and recommends controls including key rotation, IP access management, two-factor authentication, and SSO. |
| Support | Official feature pages state 24/7 service and support, with onboarding specialists and customer-success services for paid customers. | The pricing page says expert services and personalized support are available for purchase on Essentials and higher plans. |
Plans
Mailchimp
- FreeFree
- FreeFree
- Essentials$13 a month
- Standard$20 a month
- Premium$350 a month
Twilio Email API
- Pay as you goFree
- Free TrialFree
- Essentials$19.95 a month
- Pro$89.95 a month
- PremierPriced on request
In their own words
Twilio Email API
Twilio Email API has no write-up on Specifiction yet; its figures are above.