Maitredi vs ReviewPanel
Maitredi
maitredi.com
ReviewPanel
reviewpanel.devSide by side
| Figure | Maitredi | ReviewPanel |
|---|---|---|
| Price from | €389/mo | $4.99/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Restaurant Review Management Software | 7.9 (#12) | 8.5 (#2) |
| Google connection | Eligible Google Business Profile accounts and locations can connect for reviews and manager-approved reply workflows, subject to Google API access and listing permissions. | It connects to Google Business Profile through OAuth and requests read permissions for reviews, ratings, business information and locations; write permission is only needed for replying. |
| Support | Full House includes 24/7 support, and the pricing page says no guaranteed support response time is published. | Email support targets replies within 24 hours, dashboard tickets receive priority handling, and critical technical issues are monitored 24/7. |
Plans
ReviewPanel
- StarterFree
- Personal$4.99 a month
- Professional$29.99 a month
- Enterprise$49.99 a month
In their own words
Maitredi
Maitredi is restaurant software with a shared workspace for managing public Google and Tripadvisor reviews. Teams can filter reviews, resolve staff names, save examples, spot recurring themes, and prepare reply drafts in the venue’s voice. These tools are intended to help bring guest praise and reported issues into pre-shift conversations and keep public responses timely. Eligible Google Business Profile accounts and locations can use manager-approved reply workflows when Google API access and listing permissions allow. Tripadvisor drafts need to be copied into Tripadvisor’s Management Center. Maitredi also lists connections to QuickBooks Online, WhatsApp Business, Instagram, and Facebook. The web service supports multiple locations and includes response automation. Starter is free forever for one venue and includes native reservations, availability, and Maitredi Tap POS software. Floor costs €389 per venue monthly, or €331 per month when billed yearly (€3,972 per year). Full House costs €629 per venue monthly, or €535 per month when billed yearly (€6,420 per year), and includes 24/7 support. Hardware, payment processing, and rollout requirements are confirmed separately.
ReviewPanel
ReviewPanel is a web dashboard for managing Google reviews across business locations. It brings together ratings comparisons, review responses, monitoring for deleted reviews, and reporting. Users can filter, sort, and search reviews, then export reviews and analytics as CSV or PDF. Embeddable Google review widgets are available in four layouts and three themes. Deleted Review Detection alerts users when Google removes reviews and retains previously collected review data as evidence. Google Business Profile access is connected through OAuth and can be revoked through the Google account. Plans vary by location limits and features: Starter is free for up to 3 locations, Personal costs $4.99 per month for up to 8, Professional costs $29.99 per month for up to 15, and Enterprise costs $49.99 per month with 20 included. A 14-day trial is listed. Users who exceed plan limits are prompted to upgrade rather than charged automatically for overages. The maker describes its audience as local businesses, restaurant groups, agencies, franchises, and growing businesses.