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SPECIFICTION
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Maitredi

maitredi.com

From €389/mo Free plan Web
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Spec score 7.9 #12 of 27 in Restaurant Review Management Software

What it is

Maitredi is restaurant software with a shared workspace for managing public Google and Tripadvisor reviews. Teams can filter reviews, resolve staff names, save examples, spot recurring themes, and prepare reply drafts in the venue’s voice. These tools are intended to help bring guest praise and reported issues into pre-shift conversations and keep public responses timely. Eligible Google Business Profile accounts and locations can use manager-approved reply workflows when Google API access and listing permissions allow. Tripadvisor drafts need to be copied into Tripadvisor’s Management Center. Maitredi also lists connections to QuickBooks Online, WhatsApp Business, Instagram, and Facebook. The web service supports multiple locations and includes response automation. Starter is free forever for one venue and includes native reservations, availability, and Maitredi Tap POS software. Floor costs €389 per venue monthly, or €331 per month when billed yearly (€3,972 per year). Full House costs €629 per venue monthly, or €535 per month when billed yearly (€6,420 per year), and includes 24/7 support. Hardware, payment processing, and rollout requirements are confirmed separately.

Spec sheet

Support
Full House includes 24/7 support, and the pricing page says no guaranteed support response time is published.Read 9 Oct 2026 · maitredi.com
Headquarters
NetherlandsRead 28 Sep 2026 · maitredi.com
Company
Maitredi was founded by Thijn Smoorenburg and is developed in the Netherlands by Cavarus SP.Read 9 Oct 2026 · maitredi.com
Google connection
Eligible Google Business Profile accounts and locations can connect for reviews and manager-approved reply workflows, subject to Google API access and listing permissions.Read 9 Oct 2026 · maitredi.com
Intended customers
Maitredi describes itself as restaurant software for reservations, floor management, guest communication, inventory, and reviewed accounting workflows.Read 9 Oct 2026 · maitredi.com
Limits and fees
Maitredi charges flat per-venue plan prices with no per-cover fees; hardware, payment processing, and rollout requirements are confirmed separately.Read 9 Oct 2026 · maitredi.com
Other integrations
Maitredi lists direct connections for QuickBooks Online, WhatsApp Business, Instagram, and Facebook, alongside Google Business Profile reviews.Read 9 Oct 2026 · maitredi.com
Review data boundary
The maker describes reviews as public and says eligible Google reviews can be brought into Maitredi for themes, team mentions, and manager-approved replies.Read 9 Oct 2026 · maitredi.com
Review management
Maitredi brings public Google and Tripadvisor restaurant reviews into a shared manager workspace.Read 9 Oct 2026 · maitredi.com
Review tools
The review workspace includes filters, staff-name resolution, saved reviews, recurring themes, and reply drafts in the venue voice.Read 9 Oct 2026 · maitredi.com
Team use
The product is designed to surface guest praise and issues for pre-shift conversations and help teams keep public replies timely.Read 9 Oct 2026 · maitredi.com
Tripadvisor replies
Tripadvisor reply drafts are copied into Tripadvisor’s Management Center.Read 9 Oct 2026 · maitredi.com

Plans and prices

Starter Free Free forever One venue · native reservations · availability · Maitredi Tap POS software Read 9 Oct 2026 · maitredi.com
Floor €389 a month €389 per venue each month; €331 per month when billed yearly (€3,972 per year) Guest operations · Tap POS software included · no per-cover fees Read 9 Oct 2026 · maitredi.com
Full House €629 a month €629 per venue each month; €535 per month when billed yearly (€6,420 per year) Tap POS · AI and back-office workflows · 24/7 support · 24/7 in-app AI operations assistant · dedicated account agent Read 9 Oct 2026 · maitredi.com

Every Maitredi plan and price →

Strong points and limits

Strong points

  • Combines public Google and Tripadvisor reviews.
  • Filters, saved reviews, staff-name resolution, and recurring themes.
  • Free Starter plan covers one venue.
  • Full House includes 24/7 support.

Limits

  • Google workflows depend on API access and listing permissions.
  • Tripadvisor drafts must be copied into Management Center.
  • Hardware, payment processing, and rollout requirements are separate.

Who it suits

Maitredi suits restaurants that want to manage guest reviews alongside reservations, floor management, guest communication, inventory, or accounting workflows. Its review tools also support teams that discuss guest feedback before shifts and manage replies across multiple locations.

Verdict

Maitredi connects review management to wider restaurant operations, with tools for organizing feedback and preparing replies. Starter is free for one venue; higher plans add guest operations and back-office workflows at the listed per-venue prices.

Where Specifiction places it

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