ManageEngine MSP Central vs NinjaOne
ManageEngine MSP Central
manageengine.comNinjaOne
ninjaone.comSide by side
| Figure | ManageEngine MSP Central | NinjaOne |
|---|---|---|
| Price from | $1/mo | $1.50/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 9 | 2 |
| Spec score · Managed Service Provider Software | 8.1 (#9) | 8.6 (#6) |
| Deployment | MSP Central is offered as a SaaS platform, and the vendor says an on-premises option is currently unavailable. | cloud |
| Endpoint management | Endpoint management covers patching, remote control, endpoint lifecycle management, and mobile device management. | The platform provides centralized visibility, inventory, configuration, monitoring and automation for organizational devices. |
| Founded | 2002 | 2013 |
| Integrations | Listed integrations include ConnectWise, Salesforce, Microsoft Outlook and Calendar, QuickBooks, Zendesk, ServiceNow, PagerDuty, Opsgenie, Jira, Freshservice, Slack, Microsoft Teams, Telegram, Zapier, Zoho Desk, and webhooks. | Named integrations include CrowdStrike, SentinelOne, Splashtop, ServiceNow, Microsoft Intune, Slack, ConnectWise, Okta, OneLogin and IT Glue. |
| Pricing limits | The pricing page says there is no minimum purchase requirement and that customers may subscribe to individual modules or combinations of modules. | Full pricing is not publicly listed; the per-device price varies by region, products purchased, endpoint count, and promotions. |
| Security | Security features include malware and ransomware protection, encryption, vulnerability detection, application control, device control, and browser security. | NinjaOne states that it is FedRAMP Moderate Authorized, SOC 2 compliant, and ISO 27001 certified. |
Plans
ManageEngine MSP Central
- Network devices Monitoring + Management$1 a month
- Endpoints Management + Security Professional$1.74 a month
- Endpoints Management + Security Enterprise$2.07 a month
- Server monitoring$2.13 a month
- IT service management Professional$34 a month
- PSA only$34 a month
- IT service management Enterprise$79 a month
- PSA + RMM$174 a month
- PSA + RMM + Security$448 a month
NinjaOne
- NinjaOne endpoint management$1.50 a month
- Per-device commercial pricing$1.50 a month
In their own words
ManageEngine MSP Central
ManageEngine MSP Central brings help desk, professional services automation, endpoint management and security, network monitoring, and server hardening together for managed service providers. Its service desk includes a branded self-service portal, real-time updates, live chat, and native iPhone support. Endpoint tools cover patching, remote control, lifecycle management, and mobile device management; security functions include malware and ransomware protection, encryption, vulnerability detection, application and device control, and browser security. The service monitors cloud, on-premises, and hybrid servers, and can discover and monitor over 11,000 network device types from more than 450 vendors. AI assistance is described for ticket routing, summaries and replies, monitoring thresholds, event correlation, and anomaly detection. It is delivered as SaaS; the vendor says an on-premises option is unavailable. The full platform has a 30-day trial without a credit card. Pricing varies by module, starting at $1 a month per network device for monitoring and management, with no minimum purchase requirement.
NinjaOne
NinjaOne is a cloud-based IT operations platform for endpoint management, autonomous patching, backup, and remote access. It is designed for IT teams and managed service providers monitoring, protecting, and managing endpoints. Its RMM features include real-time monitoring and alerts, automated patching, endpoint task automation, and condition-based auto-remediation. NinjaOne says its RMM can patch Windows, macOS, and Linux and update more than 200 third-party applications. Mobile device management covers Android and Apple devices, with enrollment, policy controls, and real-time visibility. Backup is available for endpoints, servers, and SaaS, with compliance support for Microsoft 365 and Google Workspace. Named integrations include CrowdStrike, Microsoft Intune, ServiceNow, SentinelOne, Slack, Okta, and Splashtop. The company states that it is FedRAMP Moderate Authorized, SOC 2 compliant, and ISO 27001 certified, and advertises free, unlimited support plus 24x7 support localized in seven languages. A 14-day trial is offered. Pricing is on request; the listed endpoint management plan starts at $1.50 a month per device at 10,000 endpoints and increases to 3.75 USD at 50 or fewer endpoints.