ManageEngine Remote Access Plus vs Matrix42 FastViewer
ManageEngine Remote Access Plus
manageengine.comMatrix42 FastViewer
matrix42.comSide by side
| Figure | ManageEngine Remote Access Plus | Matrix42 FastViewer |
|---|---|---|
| Price from | $6.25/mo | €45/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | Yes |
| Plans published | 14 | 1 |
| Spec score · Remote desktop software | 9.5 (#1) | 8.9 (#16) |
| Spec score · Remote support tools | 9.5 (#2) | 8.5 (#16) |
| Spec score · Remote Support Software | 9.1 (#4) | 8.7 (#9) |
| Access mode | both | both |
| Deployment | Remote Access Plus is offered as cloud software or as an on-premises installation with server, agent and web-console components. | FastViewer is offered for cloud or on-premises use, and the marketplace page says an on-premises server solution is available. |
| File transfer | Remote File Manager supports folder creation and drag-and-drop file transfers, with encrypted endpoint transfer. | Yes |
| Founded | 2002 | 1992 |
| Free plan | Yes | No |
| Managed devices | 25 | 100 |
| Mobile apps | Yes | Yes |
| Session recording | The product records remote sessions and exposes audit reports for performed tasks and chat history. | Yes |
| Supported platforms | Windows,macOS,Linux,Android,iOS,web | web,Windows,macOS,iOS,Android |
Plans
ManageEngine Remote Access Plus
- FreeFree
- Standard - On-Premises Annual$75 a year
- Standard - On-Premises Perpetual$187 a month
- Standard - Cloud Monthly$10 a month
- Standard - Cloud Annual$100 a year
- Professional - On-Premises Annual$95 a year
- Professional - On-Premises Perpetual$237 a month
- Professional - Cloud Monthly$15 a month
- Professional - Cloud Annual$150 a year
- Standard Cloud$10 a month
In their own words
ManageEngine Remote Access Plus
ManageEngine Remote Access Plus provides remote access across Windows, macOS, Linux, Android, iOS, and web. It supports both access modes and lists file transfer, session recording, and mobile apps. The free plan covers 10 devices. Standard and Professional plans are listed for cloud and on-premises use, with annual, monthly, and perpetual-license options. Standard Cloud Monthly is $10 a month for 25 computers and five technicians; Professional Cloud Monthly is $15 a month for the same stated capacity. Standard Cloud Annual is $100 a year, and Professional Cloud Annual is $150 a year, each listing 25 computers and five technicians. On-premises annual plans cost $75 a year for Standard and $95 a year for Professional, with the same listed capacity. Standard On-Premises Perpetual is $187 a month, and Professional On-Premises Perpetual is $237 a month, again listing 25 computers and five technicians. The pricing note lists a 30-day trial and paid plans from $10/mo. The maker is ManageEngine Remote Access Plus, founded in 2002.
Matrix42 FastViewer
Matrix42 FastViewer lets IT teams access and remotely control employee computers, company devices, and servers. It offers a standalone browser app, Windows and Mac desktop apps, and a web app integrated with Matrix42 Enterprise Service Management; mobile apps are also listed for iOS and Android. Support capabilities include unattended access, multiple sessions, and multi-monitor support. Administrators can run remote PowerShell or CMD, reboot devices, and switch users. File transfer and clipboard sharing are supported, with transfers limited to 2 GB per file. Security features include two-factor authentication, access profiles, and 256-bit AES encryption. FastViewer can be deployed in the cloud or on premises and integrates with Matrix42 solutions. A license costs €540 a year per concurrent session, plus 19% VAT, and covers up to 100 installed agents; only the supporter needs a license. The free 30-day cloud trial includes online support, needs no credit card, and ends automatically without a charge. The maker describes it for IT departments, service agents, and developers.