ManageEngine RMM Central vs Naverisk
ManageEngine RMM Central
manageengine.com
Naverisk
naverisk.comSide by side
| Figure | ManageEngine RMM Central | Naverisk |
|---|---|---|
| Price from | $99.58/mo | $0.50/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 18 | 4 |
| Spec score · Remote Monitoring & Management (RMM) Software | 9.1 (#1) | 9.0 (#2) |
| Spec score · Remote Monitoring and Maintenance Software | 9.1 (#1) | 9.0 (#2) |
| Spec score · Remote Monitoring and Management Software | 9.1 (#3) | 9.0 (#4) |
| Company facts | LinkedIn lists ManageEngine as founded in 2002, headquartered in Del Valle, Texas, and employing 5,001–10,000 people. | LinkedIn lists Naverisk as privately held, founded in 2010, headquartered in Auckland, New Zealand, with 11–50 employees. |
| Integrations | Documented integrations include ServiceDesk Plus MSP, Firewall Analyzer, Applications Manager, NetFlow Analyzer and Device Expert. | Official integrations cover Xero, QuickBooks, Autotask, TeamViewer, ConnectWise, Zendesk, security products, backup and warranty services. |
| Licence | The EULA describes binary object-code software owned by Zoho under a proprietary, non-exclusive licence rather than open-source licensing. | Naverisk software is proprietary: its terms state that Naverisk and its licensors retain intellectual-property ownership and grant a defined service licence. |
| Rating on Capterra | 4.7 out of 5 from 9 reviews | 4.8 out of 5 from 97 reviews |
| Rating on G2 | 4 out of 5 from 1 review | 4.7 out of 5 from 72 reviews |
| Rating on GetApp | 4.7 out of 5 from 9 reviews | 4.8 out of 5 from 97 reviews |
| Rating on Software Advice | 4.7 out of 5 from 9 reviews | 4.8 out of 5 from 97 reviews |
| Remote control | Remote sessions support multi-user collaboration, file transfer and video recording. | Remote-control integrations include TeamViewer, ScreenConnect, Splashtop, native RDP and VNC. |
| Reporting | The product includes more than 100 out-of-the-box reports. | Reports cover client-facing devices, service-desk performance, devices, billing, time tracking and configuration audits. |
| Support | ManageEngine provides an online support request form, technical support email, telephone numbers, knowledge base, FAQs, and user forum. | Naverisk advertises 24/7 global support at no additional cost. |
| System requirements | The server recommendation is at least 8 cores/16 threads, 16 GB RAM and 150 GB disk, with SSD recommended. | New on-site installations require 64-bit Windows Server 2019 or later, SQL Server 2019 or later, English locale and a dedicated server. |
| What it does | RMM Central lets managed service providers discover, monitor, secure and manage customers' networks and endpoints from one console. | Naverisk combines remote monitoring and management, service desk, PSA and data protection for MSPs and internal IT teams. |
Plans
ManageEngine RMM Central
- FreeFree
- Free EditionFree
- Enterprise Edition — 50 devices$1,195 a year
- Enterprise Edition — 50 devices, 1 user$1,195, paid once
- Enterprise Edition — 100 devices$2,145 a year
- Enterprise Edition — 100 devices, 1 user$2,145, paid once
- Enterprise Edition — 250 devices$4,345 a year
- Enterprise Edition — 250 devices, 1 user$4,345, paid once
- Enterprise Edition — 500 devices$7,695 a year
- Enterprise Edition — 500 devices, 1 user$7,695, paid once
Naverisk
- Arma Data Protection for Naverisk partnersFree
- Microsoft 365 backups$0.50 a month
- Naverisk$110 a month
- Naverisk$110 a month
In their own words
ManageEngine RMM Central
ManageEngine RMM Central is a remote monitoring and management solution for managed service providers overseeing client IT networks from one console. Its multi-tenant architecture uses probes to manage multiple customer networks. Network monitoring covers performance, health, and availability, with fault management and email alerts. Server monitoring includes Windows, Linux, VMware, Hyper-V, Nutanix, and XenServer environments. Endpoint tools can detect, test, deploy, or decline patches for Mac, Linux, and Windows devices and third-party applications. Technicians can remotely access customer devices, with chat, voice, or video calls available before connecting. Mobile device management includes enrollment, profile and application management, and security policy deployment. The product integrates with the ServiceDesk Plus MSP help desk and PSA product. Security controls described include SAML single sign-on, two-factor authentication, role-based access, and certificate-based agent authentication. The Free plan covers up to 25 devices, and a 30-day trial is available. Enterprise annual prices range from $1,195 a year for 50 devices to $64,795 a year for 10,000 devices. A dedicated machine is recommended for deployment.
Naverisk
Naverisk is an IT services automation suite combining remote monitoring and management (RMM), Service Desk, professional services automation (PSA), and data protection. It is designed for MSPs and IT professionals, with cloud or on-premise hosting options. RMM supports Windows, Linux, Mac, and SNMP devices, and tasks can be launched manually, on demand, in response to events, or on a schedule across devices and customers. Service Desk provides ticket collaboration and routing, technician scheduling, and knowledge documentation at site and device level. PSA covers contracts, projects, automated billing, and business intelligence reporting. Arma Data Protection describes encryption in transit and at rest, role-based access, two-factor authentication, and air-gapped immutable storage. The mobile app handles tickets and alerts; iOS device-management support is described as coming soon. Naverisk advertises 24/7 global support at no additional cost. There is no free plan, but a free trial is available. The listed starting price is $110/mo; Microsoft 365 backups are listed at $0.50 a month per user, with Wasabi storage costs excluded.