Skip to content
SPECIFICTION
Get listed

Naverisk

naverisk.com

From $0.50/mo Free plan WebWindowsmacOSLinuxiOSAndroid
Visit naverisk.com
Spec score 9.0 #4 of 39 in Remote Monitoring and Management Software

What it is

Naverisk is an IT services automation suite combining remote monitoring and management (RMM), Service Desk, professional services automation (PSA), and data protection. It is designed for MSPs and IT professionals, with cloud or on-premise hosting options. RMM supports Windows, Linux, Mac, and SNMP devices, and tasks can be launched manually, on demand, in response to events, or on a schedule across devices and customers. Service Desk provides ticket collaboration and routing, technician scheduling, and knowledge documentation at site and device level. PSA covers contracts, projects, automated billing, and business intelligence reporting. Arma Data Protection describes encryption in transit and at rest, role-based access, two-factor authentication, and air-gapped immutable storage. The mobile app handles tickets and alerts; iOS device-management support is described as coming soon. Naverisk advertises 24/7 global support at no additional cost. There is no free plan, but a free trial is available. The listed starting price is $110/mo; Microsoft 365 backups are listed at $0.50 a month per user, with Wasabi storage costs excluded.

Spec sheet

What it does
Naverisk combines remote monitoring and management, service desk, PSA and data protection for MSPs and internal IT teams.Read 15 Oct 2026 · naverisk.com
Product
Naverisk combines RMM, Service Desk, PSA, and data protection in an all-in-one IT services automation suite.Read 4 Oct 2026 · naverisk.com
Audience
The company says Naverisk is designed for MSPs and IT professionals.Read 4 Oct 2026 · naverisk.com
Integrations
Official integrations cover Xero, QuickBooks, Autotask, TeamViewer, ConnectWise, Zendesk, security products, backup and warranty services.Read 15 Oct 2026 · naverisk.com
Support
Naverisk advertises 24/7 global support at no additional cost.Read 4 Oct 2026 · naverisk.com
Headquarters
Auckland, New ZealandRead 28 Sep 2026 · naverisk.com
Founded
2007Read 28 Sep 2026 · naverisk.com
Agent requirements
Agents are documented for Windows, Mac OS X and Linux, with at least 20 MB disk space and 256 MB RAM on monitored clients.Read 15 Oct 2026 · kb.naverisk.com
AI processing
AI ticket summaries, sentiment and assistant features run on Microsoft Azure AI with TLS, encryption at rest, SOC 2 controls and regional residency claims.Read 15 Oct 2026 · kb.naverisk.com
Automation
RMM tasks can be started manually, on demand, on an event, or on a schedule across multiple devices and customers.Read 4 Oct 2026 · naverisk.com
Backup limitations
The backup FAQ says bare-metal recovery was not yet available and described it as a roadmap item for Q4 2025.Read 4 Oct 2026 · naverisk.com
Backup security
Arma Data Protection describes encryption in transit and at rest, role-based access controls, two-factor authentication, and air-gapped immutable storage for ransomware protection.Read 4 Oct 2026 · naverisk.com
Billing
Agreements support recurring, block, term, all-you-can-eat per-device, all-you-can-eat per-user, and time-and-material billing.Read 15 Oct 2026 · kb.naverisk.com
Company facts
LinkedIn lists Naverisk as privately held, founded in 2010, headquartered in Auckland, New Zealand, with 11–50 employees.Read 15 Oct 2026 · linkedin.com
Company history
Naverisk says it has been automating IT services since 2009.Read 4 Oct 2026 · naverisk.com
Company legal name
The terms identify the provider as NAVMK1 LIMITED.Read 15 Oct 2026 · naverisk.com
Compliance claim
Naverisk states that its services comply with GDPR and that hosted offerings are regionally localized unless a partner chooses otherwise.Read 15 Oct 2026 · kb.naverisk.com
ConnectWise integration
The ConnectWise integration uses web services to synchronize tickets and device details in both directions.Read 15 Oct 2026 · kb.naverisk.com
Data Hub
Data Hub queries operational information about devices, tickets, agreements, contacts and PSA data and can export results.Read 15 Oct 2026 · kb.naverisk.com
Data protection
Naverisk partners receive free access to its Arma Data Protection service.Read 15 Oct 2026 · naverisk.com
Device support
Naverisk RMM supports Windows, Linux, Mac, and SNMP devices.Read 4 Oct 2026 · naverisk.com
Documentation depth
The public knowledge base lists quick-start, agent, billing, service-desk, integration, general-guide and release-note collections with many articles.Read 15 Oct 2026 · kb.naverisk.com
Hosting
Customers can choose a cloud or on-premise security model.Read 4 Oct 2026 · naverisk.com
Licence
Naverisk software is proprietary: its terms state that Naverisk and its licensors retain intellectual-property ownership and grant a defined service licence.Read 15 Oct 2026 · naverisk.com
Limit: API and releases
Software Advice review summaries include complaints about a limited API and regressions where updates break saved views or introduce new problems.Read 15 Oct 2026 · softwareadvice.com
Limit: hosted sessions
A G2 reviewer reports sometimes needing to log out and back in before all hosted features work.Read 15 Oct 2026 · g2.com
Limit: interface
G2 reviewers repeatedly describe the interface or GUI as dated and in need of improvement.Read 15 Oct 2026 · g2.com
Limit: service availability
The terms promise reasonable efforts toward 24/7 availability but allow outages for maintenance, development or force majeure.Read 15 Oct 2026 · naverisk.com
Limit: ticketing
G2 reviewers describe the ticketing system as somewhat clunky, though usable.Read 15 Oct 2026 · g2.com
Mobile app
The companion app supports ticket creation and editing, notes, device views and script-pack actions on Android and Apple devices.Read 15 Oct 2026 · kb.naverisk.com
Notable news: 2026 R1
The March 10, 2026 release introduced a 64-bit Windows agent, controlled upgrade scheduling and improved job and calendar administration.Read 15 Oct 2026 · naverisk.com
Power Automate
A custom Power Automate connector can be used with Power Automate, Power Apps and Logic Apps through application keys.Read 15 Oct 2026 · kb.naverisk.com
Praise: ease and value
Reviewers commonly praise quick implementation, ease of learning, lightweight agents, asset management and value for money.Read 15 Oct 2026 · g2.com
Praise: support
GetApp reviewers repeatedly praise Naverisk support as fast, responsive, knowledgeable and willing to help.Read 15 Oct 2026 · getapp.com
PSA
PSA includes contract management, project management, automated billing, and business intelligence reporting.Read 4 Oct 2026 · naverisk.com
PSA functions
PSA features include documentation, knowledge base, project management, contract management and automated billing.Read 15 Oct 2026 · naverisk.com
Public API
Naverisk documents a SOAP API with XML requests, Postman examples, session authentication and client, device and software endpoints.Read 15 Oct 2026 · kb.naverisk.com
Rating on Apple App Store
No rating displayed because the app has insufficient ratings or reviewsRead 15 Oct 2026 · apps.apple.com
Rating on Capterra
4.8 out of 5 from 97 reviewsRead 15 Oct 2026 · capterra.com
Rating on G2
4.7 out of 5 from 72 reviewsRead 15 Oct 2026 · g2.com
Rating on GetApp
4.8 out of 5 from 97 reviewsRead 15 Oct 2026 · getapp.com
Rating on Google Play
No star rating or rating count was displayed on the opened listingRead 15 Oct 2026 · play.google.com
Rating on Software Advice
4.8 out of 5 from 97 reviewsRead 15 Oct 2026 · softwareadvice.com
Remote control
Remote-control integrations include TeamViewer, ScreenConnect, Splashtop, native RDP and VNC.Read 15 Oct 2026 · kb.naverisk.com
Reporting
Reports cover client-facing devices, service-desk performance, devices, billing, time tracking and configuration audits.Read 15 Oct 2026 · kb.naverisk.com
REST API
The 2025 R4 release added REST APIs and a Swagger interface for programmatic integrations and automation.Read 15 Oct 2026 · naverisk.com
RMM coverage
The RMM supports Windows, Linux, Mac and SNMP devices, with monitoring and automated remediation capabilities.Read 15 Oct 2026 · naverisk.com
Security controls
Security documentation describes password, AuthAnvil, Google and Microsoft Entra authentication plus IP allowlisting.Read 15 Oct 2026 · kb.naverisk.com
Self-hosting
On-site deployment uses a Naverisk Site Controller and website on a dedicated Windows Server with Microsoft SQL Server and IIS.Read 15 Oct 2026 · kb.naverisk.com
Service desk
The service desk provides ticketing, automation, collaboration and integrated device management.Read 15 Oct 2026 · naverisk.com
System requirements
New on-site installations require 64-bit Windows Server 2019 or later, SQL Server 2019 or later, English locale and a dedicated server.Read 15 Oct 2026 · kb.naverisk.com

Plans and prices

Arma Data Protection for Naverisk partners Free Data backups free for Naverisk partners · Wasabi cloud storage costs excluded Read 4 Oct 2026 · naverisk.com
Microsoft 365 backups $0.50 a month Per user · Wasabi cloud storage costs excluded Read 4 Oct 2026 · naverisk.com
Naverisk $110 a month Starting price · single all-inclusive price · exact device or user limits not stated Read 4 Oct 2026 · naverisk.com
Naverisk $110 a month monthly subscription; pricing varies by monitored devices RMM, PSA and Service Desk included · no feature separation stated Read 15 Oct 2026 · g2.com

Every Naverisk plan and price →

Strong points and limits

Strong points

  • RMM tasks can run on demand, by event, or schedule.
  • Service Desk includes ticket routing and technician scheduling.
  • PSA includes automated billing and business intelligence reporting.
  • Advertises 24/7 global support at no additional cost.

Limits

  • No free plan is listed.
  • Starting price is $110/mo.
  • Bare-metal recovery was not yet available.
  • iOS device-management support is coming soon.

Who it suits

Naverisk is aimed at MSPs and IT professionals who need RMM, service desk, PSA, and data protection in one suite. Its cloud and on-premise options suit organizations choosing between those hosting models.

Naverisk in depth

Read the full write-up

Overview

Naverisk is an IT operations suite for managed service providers and IT professionals who need monitoring, service workflows, billing and data protection in one system. Its mix of cloud and on-premise hosting is useful for teams with different deployment requirements, but the starting price and gaps in backup recovery and iOS management make it a considered choice rather than a fit for every support team.

Key features

RMM supports Windows, Linux, Mac and SNMP devices, with patch management, unattended remote access and script automation. Tasks can run manually, on demand, in response to an event or on a schedule across multiple devices and customers. That flexibility suits MSPs handling recurring maintenance as well as reactive work; the $110 a month starting plan does not state its device or user limits, so buyers should confirm capacity before committing.

The Service Desk combines ticket collaboration and routing with technician scheduling and knowledge-base documentation at site and device level. PSA adds contract and project management, automated billing and business intelligence reporting. Together, these functions offer a coherent workflow from service requests through billing, although a team that needs only remote monitoring may be paying for a broader suite than it requires.

Arma Data Protection describes encryption in transit and at rest, role-based access controls, two-factor authentication and air-gapped immutable storage for ransomware protection. The backup FAQ says bare-metal recovery was not yet available and described it as a Q4 2025 roadmap item. That limitation matters to teams whose recovery plans depend on restoring an entire machine.

The mobile app supports ticket and alert management, while iOS device-management support is described as coming soon. Naverisk advertises 24/7 global support at no additional cost. Integrations include Xero, QuickBooks, Autotask, Zendesk, TeamViewer, Splashtop, ScreenConnect, StorageCraft, e-automate and ScalePad.

Pricing

Naverisk is paid, with a starting price of $110/mo. It has no free plan and offers a free trial, making the trial the practical way to assess whether its breadth and capacity suit your operation.

Two backup options have separate terms. Arma Data Protection for Naverisk partners is free for data backups, but Wasabi cloud storage costs are excluded. Microsoft 365 backups are $0.50 a month per user, also excluding Wasabi cloud storage costs. These options make backup pricing distinct from the core plan, so include storage charges when estimating total cost.

Platforms

Naverisk supports Android, iOS, Linux, macOS, Windows and web, with self-hosted deployment also available. Its hybrid deployment model reflects the choice between cloud and on-premise security models. RMM device support covers Windows, Linux, Mac and SNMP devices; platform availability should not be confused with iOS device-management support, which is still coming soon.

Who it's for

Naverisk is best suited to MSPs and IT professionals who want to combine multi-customer device management with service-desk operations, PSA and backup in one suite. It is less compelling for buyers seeking a low-cost, narrowly focused RMM tool, or for teams that require bare-metal recovery or iOS device management now.

Pros and cons

Pros: RMM, Service Desk, PSA and data protection sit in one suite, covering both device operations and service administration.

Pros: Manual, event-driven and scheduled automation can span devices and customers, while cloud and on-premise hosting offer deployment choice.

Pros: Advertised 24/7 global support has no additional cost; partner data backups are free apart from Wasabi storage.

Cons: Bare-metal recovery was not yet available, and iOS device-management support is still forthcoming.

Alternatives

For a broader comparison, see Remote Monitoring and Management Software.

ManageEngine RMM Central is worth considering if you want a free plan capped at 25 devices or prefer its stated annual Enterprise Edition pricing.

MSP360 RMM may suit MSPs looking for a no-time-limit free community edition capped at 50 endpoints.

NetLock RMM offers a free Community Edition for up to 25 devices, with unlimited tenants, users and locations and all features included.

Xcellerate RMM is an option for buyers seeking a self-hosted free community edition with unlimited devices and technicians.

SimpleHelp is another paid option with a free trial.

Atera may suit teams looking for unlimited endpoints and two concurrent Splashtop sessions on its Pro plan.

Pulseway is an alternative with monthly, annual and three-year options, volume discounts and configurable endpoints.

Cinch RMM offers a free plan for up to five users with full platform features and no credit card required.

Verdict

Choose Naverisk if you are an MSP or IT team that values a single system for RMM, service desk, PSA and data protection, and can use its cloud or on-premise deployment choice. Its breadth and multi-customer automation are the main reasons to choose it; its $110/mo starting price, unspecified core-plan limits, absent bare-metal recovery and pending iOS management are reasons to look elsewhere if those needs are central.

Verdict

Naverisk brings monitoring, service desk, PSA, and data protection together, with cloud and on-premise hosting options. Review the $110/mo starting price and the stated backup and iOS management limitations before choosing it.

Where Specifiction places it

Alternatives to NaveriskAll alternatives →