Cinch RMM
cinchsoftware.io
What it is
Cinch RMM is cloud software for remotely monitoring and managing endpoints, servers, virtual machines, and network devices. It also tracks hardware, software, and subscription inventory, usage, and health. Teams can automate tasks with more than 150 scripts or create their own. Remote access supports attended and unattended assistance, file transfer, and live chat; security features include managed antivirus, patch management, and credential exchange that avoids sharing admin permissions. The mobile app lets users monitor assets and remediate issues on iOS and Android. Listed technology integrations include Microsoft, Veeam, VMware, N-able, TrueNAS, XCP-ng, Xen Orchestra, and Zerto, while API 2.0 supports custom integrations. All subscription plans list 24/7/365 help desk support and the full platform feature set, with user limits varying by tier. The Free plan costs nothing for up to 5 users. Starter costs $83 a month billed annually; cloud IaaS and BaaS/DRaaS are billed separately based on consumption.
Spec sheet
- Product
- Cinch RMM provides remote monitoring and management tools for remotely managing endpoints.Read 5 Oct 2026 · cinchsoftware.io
- API
- Cinch advertises API 2.0 for custom integrations and use cases.Read 5 Oct 2026 · cinchsoftware.io
- Integrations
- The RMM page lists Microsoft, Veeam, VMware, N-able, TrueNAS, XCP-ng, Xen Orchestra, and Zerto among its technology integrations.Read 5 Oct 2026 · cinchsoftware.io
- Compliance
- Cinch's pricing page states that its infrastructure is SOC 2 Type II certified, CMMC Level 1 certified, and CIP 5 certified.Read 5 Oct 2026 · cinchsoftware.io
- Support
- Every subscription plan lists 24/7/365 help desk support.Read 5 Oct 2026 · cinchsoftware.io
- Headquarters
- Doylestown, Pennsylvania, United StatesRead 28 Sep 2026 · cinchsoftware.io
- Founded
- 2017Read 28 Sep 2026 · cinchsoftware.io
- Asset management
- Asset management tracks inventory, usage, and the health of hardware, software, and subscriptions.Read 5 Oct 2026 · cinchsoftware.io
- Automation
- Cinch describes a library of more than 150 scripts and says users can build their own.Read 5 Oct 2026 · cinchsoftware.io
- Browser support
- The Cinch sign-in page says Safari is unsupported and recommends Chrome 120+, Edge 120+, or Firefox 122+.Read 5 Oct 2026 · app.cinchsoftware.io
- Endpoint and network management
- The RMM monitors and manages endpoints, servers, virtual machines, and network devices.Read 5 Oct 2026 · cinchsoftware.io
- Excluded services
- Cloud IaaS and BaaS/DRaaS are not included in the subscription and are billed separately based on consumption.Read 5 Oct 2026 · cinchsoftware.io
- Mobile
- The mobile app lets users monitor IT assets and remediate issues from iOS or Android devices.Read 5 Oct 2026 · cinchsoftware.io
- Plan limits
- Subscription tiers include the full platform feature set, with the user limit as the stated difference between plans.Read 5 Oct 2026 · cinchsoftware.io
- Remote access
- Remote access includes attended and unattended support, drag-and-drop file transfer, and live chat.Read 5 Oct 2026 · cinchsoftware.io
- Security features
- RMM features include managed antivirus, patch management, and credential exchange for endpoint access without sharing admin permissions.Read 5 Oct 2026 · cinchsoftware.io
Plans and prices
Strong points and limits
Strong points
- Free plan supports up to 5 users.
- Includes a library of more than 150 scripts.
- Attended and unattended remote access are included.
- Mobile app supports iOS and Android.
- Every subscription plan lists 24/7/365 help desk support.
Limits
- Paid plans start at $83 a month billed annually.
- Cloud IaaS and BaaS/DRaaS are billed separately.
- Safari is unsupported for sign-in.
Who it suits
Cinch RMM suits teams that manage distributed endpoints and network infrastructure and want remote access, automation, and mobile remediation. Its plans cover up to 5 users free, with higher listed tiers for larger user limits.
Verdict
Cinch RMM combines monitoring, automation, remote access, and endpoint security features in a cloud platform. Compare user limits and separately billed cloud services when choosing a plan.
Where Specifiction places it
- Remote Monitoring and Management Software#5 of 398.9