ManageEngine RMM Central vs Pulseway
ManageEngine RMM Central
manageengine.com
Pulseway
pulseway.comSide by side
| Figure | ManageEngine RMM Central | Pulseway |
|---|---|---|
| Price from | $99.58/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 18 | 1 |
| Spec score · Remote Monitoring & Management (RMM) Software | 9.1 (#1) | 8.1 (#8) |
| Spec score · Remote Monitoring and Maintenance Software | 9.1 (#1) | 8.2 (#6) |
| Spec score · Remote Monitoring and Management Software | 9.1 (#3) | 8.2 (#14) |
| Integrations | Documented integrations include ServiceDesk Plus MSP, Firewall Analyzer, Applications Manager, NetFlow Analyzer and Device Expert. | Listed integrations include Pulseway PSA, ConnectWise Manage, Autotask, Zendesk, PagerDuty, Slack, IT Glue, Webroot, Bitdefender, Unitrends, and Datto. |
| Purpose | RMM Central is a unified remote monitoring and management solution for managed service providers to monitor and manage client IT networks from one console. | Pulseway manages and troubleshoots workstations, servers, and network devices remotely. |
| Remote control | Remote sessions support multi-user collaboration, file transfer and video recording. | Built-in Remote Control connects to Windows or macOS devices from iOS, macOS, Android, or Windows devices. |
| Support | ManageEngine provides an online support request form, technical support email, telephone numbers, knowledge base, FAQs, and user forum. | The Enterprise Server installation page says trial users are assigned a dedicated technical contact and points to a user forum, blog, and guides. |
Plans
ManageEngine RMM Central
- FreeFree
- Free EditionFree
- Enterprise Edition — 50 devices$1,195 a year
- Enterprise Edition — 50 devices, 1 user$1,195, paid once
- Enterprise Edition — 100 devices$2,145 a year
- Enterprise Edition — 100 devices, 1 user$2,145, paid once
- Enterprise Edition — 250 devices$4,345 a year
- Enterprise Edition — 250 devices, 1 user$4,345, paid once
- Enterprise Edition — 500 devices$7,695 a year
- Enterprise Edition — 500 devices, 1 user$7,695, paid once
In their own words
ManageEngine RMM Central
ManageEngine RMM Central is a remote monitoring and management solution for managed service providers overseeing client IT networks from one console. Its multi-tenant architecture uses probes to manage multiple customer networks. Network monitoring covers performance, health, and availability, with fault management and email alerts. Server monitoring includes Windows, Linux, VMware, Hyper-V, Nutanix, and XenServer environments. Endpoint tools can detect, test, deploy, or decline patches for Mac, Linux, and Windows devices and third-party applications. Technicians can remotely access customer devices, with chat, voice, or video calls available before connecting. Mobile device management includes enrollment, profile and application management, and security policy deployment. The product integrates with the ServiceDesk Plus MSP help desk and PSA product. Security controls described include SAML single sign-on, two-factor authentication, role-based access, and certificate-based agent authentication. The Free plan covers up to 25 devices, and a 30-day trial is available. Enterprise annual prices range from $1,195 a year for 50 devices to $64,795 a year for 10,000 devices. A dedicated machine is recommended for deployment.
Pulseway
Pulseway is a remote management platform for workstations, servers and network devices, with solutions presented for MSPs, IT departments and education organizations. Monitoring and alerts cover Windows, Mac, Linux, network devices and IoT. Remote control includes unlimited sessions and multi-screen support; scripting, auto-remediation and operating-system and third-party application patching are also listed. The patch management page names more than 300 out-of-the-box application titles. Integrations include Autotask, Zendesk, PagerDuty, Webroot, Slack, IT Glue, Warranty Master and ConnectWise Manage. Autotask and Zendesk can create tickets for notifications meeting configured priority criteria. Pulseway describes a hybrid deployment model and lists agents for Windows, Linux, macOS and BSD, with minimum operating system requirements for supported agents. Agents and client software require outbound HTTPS on TCP 443 and no inbound ports. The company says connections and messages use AES 256-bit encryption, and two-factor authentication is mandatory. Pricing is available on request; monthly, annual and three-year options, volume discounts and add-ons are listed, along with a one-time advanced onboarding fee of €149.