ManageEngine ServiceDesk Plus vs Orangescrum

ManageEngine ServiceDesk Plus is an IT help desk product with a free plan and a 30-day trial. Its feature set includes SLA management, a knowledge base, approval workflows, an employee portal, single sign-on, and IT asset management. The paid plans separate core help desk use from broader management needs: Standard is $13 a month, billed monthly, for IT help desk work; Professional is $27 a month, billed monthly, and adds asset management; Enterprise is $67 a month, billed monthly, and includes change management and projects alongside the help desk and asset management. The product is available on Android, iOS, Linux, macOS, web, and Windows, with mobile apps listed. That combination gives teams a way to compare the included service and asset capabilities against their plan requirements while accounting for access across desktop and mobile platforms.

Orangescrum is a web-based project management service with automation rules, time tracking, guest access, and 14 native integrations. Its Free plan costs nothing forever, requires no credit card, and allows one user, one project, and 500 MB of storage. Basic Unlimited costs $29 a month with unlimited users, 10 projects, and 50 GB. Pro Unlimited costs $69 a month with unlimited users, unlimited projects, and 100 GB. Premium Unlimited costs $349 a month with unlimited users, unlimited projects, and 500 GB. Enterprise lists unlimited users, unlimited projects, and 1 TB, but no price. The pricing note also states paid access from $26/mo (annual) and a 14-day trial. Orangescrum was founded in 2011, and its maker is headquartered in San Jose, California, United States.