ManageEngine ServiceDesk Plus vs Ralph

ManageEngine ServiceDesk Plus

6.8 #25 in IT Knowledge Base Software

About ManageEngine ServiceDesk Plus

Ralph

6.3 #33 in CMDB Software

About Ralph
ManageEngine ServiceDesk PlusRalph
Free planNoYes
Free trialNoNo
Paid from$13/moFree
Open sourceNoNo
PlatformsAndroid, iOS, Linux, macOS, Web, Windowsapi, Linux, self-hosted, Web
Free planYes—
Service mapping—Yes
Discovery imports—Yes
Ownership tracking—Yes
Deployment options—on-premises

Both are listed in Best CMDB Software. On Specifiction, ManageEngine ServiceDesk Plus scores higher on our published basis.