MangoApps vs PagerDuty
MangoApps
mangoapps.com
PagerDuty
pagerduty.comSide by side
| Figure | MangoApps | PagerDuty |
|---|---|---|
| Price from | $9/mo | $21/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 18 | 9 |
| Spec score · On-Call Scheduling Software | 9.0 (#1) | 9.0 (#2) |
| Company legal name | Crunchbase identifies the legal entity as MangoApps Inc., also known as MangoSpring. | Crunchbase identifies the legal entity as PagerDuty, Inc. |
| Company size | LinkedIn lists the company size as 51–200 employees, while Gartner gives the same range. | LinkedIn places PagerDuty in the 1,001–5,000 employee range. |
| Founded | 2008 | 2009 |
| Integrations | MangoApps states that it has more than 200 integrations, including Microsoft 365, Google Workspace, Workday, UKG, ADP, ServiceNow, Tableau and Power BI. | PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools. |
| Rating on Apple App Store | 4.2 out of 5 from 5 ratings | 4.8 out of 5 from 5.2K ratings |
| Rating on G2 | 4.2 out of 5 from 126 reviews | 4.5 out of 5 from 979 reviews |
| Rating on Gartner Peer Insights | 4.6 out of 5 from 185 ratings | 4.5 out of 5 from 159 reviews |
| Rating on GetApp | 4.4 out of 5 from 150 reviews | 4.6 out of 5 from 220 reviews |
| Rating on Google Play | 4.2 out of 5 from 524 reviews | 4.4 out of 5 from 5.07K reviews |
| Rating on TrustRadius | 8.0 out of 10 from 8 reviews | 8.5 out of 10 from 313 reviews |
| Support | The company describes dedicated customer success managers, expert implementation, and ongoing strategic guidance for customers. | The pricing comparison lists Knowledge Base and Community access across plans, while Standard Email & Chat Support is not included in Free and is included in Professional and higher plans. |
| What it does | MangoApps combines an employee intranet, communications, knowledge management, workflows, workforce operations and AI in one platform for desk and frontline workers. | PagerDuty is a SaaS incident-management and digital-operations platform that collects alerts, routes them to responders, and coordinates resolution. |
Plans
MangoApps
- Communications & Intranet$9 a month
- Free trialFree
- AI Productivity$9 a month
- Communications & Intranet$9 a month
- Communications & Intranet$9 a month
- Frontline Operations$10 a month
- Performance & Learning$15 a month
- HR Operations$16 a month
- All Employee Suites$39 a month
- Field Service$40 a month
PagerDuty
- FreeFree
- Incident Management FreeFree
- Professional annual$21 a month
- Professional monthly$25 a month
- Business annual$41 a month
- PD Reliability Platform Starter$2,800 a year
- PD Reliability Platform Essential$12,000 a year
- Incident Management ProfessionalPrice not published
- PD Reliability Platform UltimatePriced on request
In their own words
MangoApps
MangoApps is an employee platform combining intranet, communications, knowledge, workflows, services and AI for frontline and office employees. Its Communications & Intranet suite includes a Communications Hub, Sites, Wikis, Surveys, Recognitions and more. The intranet works on any device, supports more than 50 languages, and is designed for employees without corporate email or VPN access. MangoApps lists connections to more than 200 systems, including Microsoft 365, Google Workspace, Workday, UKG, ADP and Paylocity. It also offers REST and webhook APIs with a published OpenAPI specification. Deployment options include SaaS, Private Cloud, Customer VPC and On-Premise. The company lists HITRUST CSF, SOC 2 Type II and ISO 27001 certifications, and describes controls including AES-256 encryption at rest, TLS 1.2+ in transit, SSO, MFA, role-based access, audit logs, eDiscovery, retention and legal hold. Pricing starts at $9 a month for Communications & Intranet, from 200 employees. There is no free plan, and a 14-day trial is listed. Employee suites require at least 200 employees; specialist-team plans require at least 10 seats.
PagerDuty
PagerDuty manages incidents from detection through resolution using automation and real-time collaboration. Its AIOps tools are described as reducing alerts, automating repetitive tasks, and accelerating resolution, while PagerDuty Automation standardizes workflows across people, tools, and systems. Teams can use on-call scheduling, escalation policies, stakeholder updates, ChatOps incident actions, and post-incident reviews. PagerDuty lists more than 750 integrations, with connections through email, API, or MCP; examples include AWS, Slack, Anthropic Claude Connector, Microsoft Teams, Cursor, and Datadog. Its iOS and Android apps support incident response, schedules and overrides, incident context, and automated response tasks, but require a PagerDuty account. The free Incident Management plan covers up to five users, one on-call schedule, and one escalation policy. Paid incident management starts at $21 per user per month with annual billing, and a 14-day trial is listed. PagerDuty says it serves developers, reliability engineers, customer success, security, and C-suite teams. It reports SOC 2 Type II examinations and ISO 27001 certification for its services.