Manychat vs NIVA
Manychat
manychat.com
NIVA
getniva.aiSide by side
| Figure | Manychat | NIVA |
|---|---|---|
| Price from | $14/mo | $39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 8 |
| Spec score · Sales Chatbot Software | 8.5 (#8) | 8.0 (#16) |
| Headquarters | 450 Lexington Ave, 4th Floor, New York, NY 10017 | Ahmedabad, Gujarat, India |
| Human handoff | Yes | NIVA can hand conversations to human agents through a shared real-time queue while preserving the full chat history. |
| Integrations | The integrations page lists Hotmart, Flodesk, Klaviyo, MailChimp, ActiveCampaign, Kit, Google Sheets, and HubSpot, plus Zapier and Make. | NIVA lists Google Drive, Dropbox, Notion, Confluence, YouTube, SharePoint/OneDrive, REST webhooks, WhatsApp, Telegram, Slack, Microsoft Teams, Mattermost, Discord, Instagram, LINE, SAP, Odoo, HubSpot, Freshdesk, Zendesk, and custom REST systems. |
| Knowledge-base answers | Yes | Bots can ingest PDFs, DOCX files, URLs, YouTube transcripts, and plain text into a dedicated isolated vector database. |
Plans
Manychat
- FreeFree
- Essential$14 a month
- Pro$29 a month
- Business$69 a month
- Advanced$139 a month
NIVA
- FreeFree
- Basic$39 a month
- Standard$119 a month
- EnterprisePriced on request
- Free trialFree
- Essential$39 a month
- Premium$119 a month
- EnterprisePriced on request
In their own words
Manychat
Manychat automates social and messaging conversations across Instagram, WhatsApp, TikTok, and Messenger. It can respond to comments, direct messages, and Story mentions, and automated messages can collect email addresses or phone numbers. Its builder includes customizable flows, Quick Automations, and more than 60 ready-made templates on the Free plan. Manychat AI can answer direct messages and comments, handle frequently asked questions, help build flows, and improve message copy. Paid plans list additional connected channels, including Telegram, SMS, and Email, with channel allowances varying by plan. Integrations include tools such as Google Sheets, HubSpot, MailChimp, and Klaviyo, as well as Zapier and Make; an API supports custom connections. Plan allowances for active contacts, channels, users, and Inbox seats differ, and paid plans charge for contacts above the included amount. Free includes 25 active contacts monthly, two channels, four active automations, one user, and one Inbox seat. Essential is $14 a month; Pro is $29 a month; Business is $69 a month; Advanced is $139 a month. The service also notes a 14-day trial.