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Martello Vantage DX vs TeamDynamix DEX

Martello Vantage DX

martellotech.com

TeamDynamix DEX

teamdynamix.com

Side by side

FigureMartello Vantage DXTeamDynamix DEX
Price from$1,666.67/mo—
Free plan——
Free trialYes—
Open source——
WebYesYes
WindowsYesYes
macOS—Yes
Linux—Yes
Plans published41
Spec score · Digital Experience Monitoring Software7.8 (#9)7.2 (#20)
AudienceMartello describes Essentials for organizations seeking visibility into Teams voice and meeting quality, Professional for organizations monitoring Teams and Microsoft 365 service quality, and Enterprise for large organizations and MSP partners.The product is designed for IT teams seeking to detect and resolve technology issues before they affect employees.
Founded20092001
HeadquartersOttawa, CanadaColumbus, Ohio, United States
IntegrationsThe pricing page lists Microsoft Teams and 365 integrations, integrations with existing monitoring systems, and ITSM integration such as ServiceNow in Enterprise.DEX can trigger prebuilt automations through TeamDynamix’s enterprise integration and automation layer.
PurposeVantage DX provides end-to-end performance monitoring for Microsoft 365 and Microsoft Teams.DEX monitors device health and application stability, detects end-user issues, and can initiate self-healing or open a ticket through automation.
SupportMartello says it will continue Vantage DX technical support, maintenance, and documentation for existing customers under their agreements, and plans at least 180 days’ notice before any future End of Support milestone.TeamDynamix directs customers seeking support to submit a ticket or visit its customer portal.

Plans

Martello Vantage DX

  • Essentials$20,000 a year
  • Professional$30,000 a year
  • Enterprise$40,000 a year
  • Managed Service ProvidersPriced on request

Martello Vantage DX pricing →

TeamDynamix DEX

  • TeamDynamix pricingPriced on request

TeamDynamix DEX pricing →

In their own words

Martello Vantage DX

Martello Vantage DX has no write-up on Specifiction yet; its figures are above.

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TeamDynamix DEX

TeamDynamix DEX monitors device health and application stability so IT teams can identify end-user issues and respond through automation. Its native agent tracks more than 40 health signals and assigns each device a DEX score from 1 to 100. Teams can set thresholds that trigger fixes or automatically created tickets when indicators leave the healthy range. Curated, risk-gated fixes can be followed by another health measurement to check the result. DEX is part of the TeamDynamix platform, where device health, asset records, software inventory, and tickets can be viewed together. It can trigger prebuilt automations through the platform’s integration layer. TeamDynamix says DEX monitors Windows, macOS, and Linux computers; server and administration functions are web-only. The cloud deployment requires no customer-run databases, servers, or collectors. Pricing is available by inquiry. The Trust Center lists SOC 2 Type 2, ISO 27001:2022, GDPR, HIPAA, and TX-RAMP Level 2 among its compliance items.

Visit teamdynamix.com