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TeamDynamix DEX

teamdynamix.com

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Spec score 7.2 #20 of 26 in Digital Experience Monitoring Software

What it is

TeamDynamix DEX monitors device health and application stability so IT teams can identify end-user issues and respond through automation. Its native agent tracks more than 40 health signals and assigns each device a DEX score from 1 to 100. Teams can set thresholds that trigger fixes or automatically created tickets when indicators leave the healthy range. Curated, risk-gated fixes can be followed by another health measurement to check the result. DEX is part of the TeamDynamix platform, where device health, asset records, software inventory, and tickets can be viewed together. It can trigger prebuilt automations through the platform’s integration layer. TeamDynamix says DEX monitors Windows, macOS, and Linux computers; server and administration functions are web-only. The cloud deployment requires no customer-run databases, servers, or collectors. Pricing is available by inquiry. The Trust Center lists SOC 2 Type 2, ISO 27001:2022, GDPR, HIPAA, and TX-RAMP Level 2 among its compliance items.

Spec sheet

Purpose
DEX monitors device health and application stability, detects end-user issues, and can initiate self-healing or open a ticket through automation.Read 3 Oct 2026 · teamdynamix.com
Audience
The product is designed for IT teams seeking to detect and resolve technology issues before they affect employees.Read 3 Oct 2026 · teamdynamix.com
Integrations
DEX can trigger prebuilt automations through TeamDynamix’s enterprise integration and automation layer.Read 3 Oct 2026 · teamdynamix.com
Support
TeamDynamix directs customers seeking support to submit a ticket or visit its customer portal.Read 3 Oct 2026 · teamdynamix.com
Headquarters
Columbus, Ohio, United StatesRead 28 Sep 2026 · teamdynamix.com
Founded
2001Read 28 Sep 2026 · teamdynamix.com
Administration
TeamDynamix’s implementation documentation describes DEX as web-only on the server and administration side.Read 3 Oct 2026 · solutions.teamdynamix.com
Company history
TeamDynamix says it was founded in Columbus, Ohio, in 2001.Read 3 Oct 2026 · teamdynamix.com
Detection
Teams can set health thresholds to trigger automated fixes or automatically created tickets when indicators leave the healthy range.Read 3 Oct 2026 · teamdynamix.com
Device health
A native agent tracks more than 40 health signals and presents a device DEX score from 1 to 100.Read 3 Oct 2026 · teamdynamix.com
Infrastructure
TeamDynamix says DEX has no customer-run databases, servers, or collectors.Read 3 Oct 2026 · teamdynamix.com
ITSM and ITAM
DEX is built into the TeamDynamix platform, where device health, asset records, software inventory, and tickets can be viewed together.Read 3 Oct 2026 · teamdynamix.com
Operating systems
TeamDynamix says DEX monitors computers running Microsoft Windows, macOS, and Linux distributions.Read 3 Oct 2026 · teamdynamix.com
Pricing
TeamDynamix says customers should submit an inquiry to receive pricing information.Read 3 Oct 2026 · teamdynamix.com
Remediation
DEX can run curated, risk-gated fixes and remeasure device health to check whether remediation worked.Read 3 Oct 2026 · teamdynamix.com
Security and compliance
The Trust Center lists SOC 2 Type 2, ISO 27001:2022, GDPR, HIPAA, and TX-RAMP Level 2 among its compliance items.Read 3 Oct 2026 · trust.teamdynamix.com

Plans and prices

TeamDynamix pricing Priced on request Pricing inquiry required Read 3 Oct 2026 · teamdynamix.com

Every TeamDynamix DEX plan and price →

Strong points and limits

Strong points

  • Native agent tracks more than 40 health signals.
  • Device health is summarized by a score from 1 to 100.
  • Thresholds can trigger fixes or automatically created tickets.
  • Remediation can be followed by a health remeasurement.
  • No customer-run databases, servers, or collectors are required.

Limits

  • Pricing is available only by inquiry.
  • Server and administration functions are web-only.
  • Monitoring covers Windows, macOS, and Linux computers.

Who it suits

DEX suits IT teams seeking to detect and address device or application problems before they affect employees. It is designed for teams using the TeamDynamix platform and its asset, ticket, and automation tools.

Verdict

TeamDynamix DEX links endpoint health signals to automated fixes and ticket creation, with follow-up measurement for remediation. It is cloud-deployed and pricing requires an inquiry.

Where Specifiction places it

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