Martello Vantage DX vs TrueDEM
Martello Vantage DX
martellotech.comTrueDEM
panagenda.comSide by side
| Figure | Martello Vantage DX | TrueDEM |
|---|---|---|
| Price from | $1,666.67/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Digital Experience Monitoring Software | 7.8 (#9) | 7.5 (#15) |
| Company | Martello Technologies is a public company headquartered in Ottawa, Canada, with employees in Europe and North America. | panagenda says it was founded in Vienna in 2007 and launched TrueDEM in 2020. |
| Founded | 2009 | 2007 |
| Headquarters | Ottawa, Canada | Vienna, Austria |
| Integrations | The pricing page lists Microsoft Teams and 365 integrations, integrations with existing monitoring systems, and ITSM integration such as ServiceNow in Enterprise. | TrueDEM combines endpoint telemetry with Microsoft cloud-side metrics, including Call Quality Dashboard data. |
| Purpose | Vantage DX provides end-to-end performance monitoring for Microsoft 365 and Microsoft Teams. | TrueDEM is a digital experience monitoring product that gives IT teams real-time visibility into employees’ Microsoft 365 and Teams experience from their devices through the network to Microsoft’s cloud. |
| Support | Martello says it will continue Vantage DX technical support, maintenance, and documentation for existing customers under their agreements, and plans at least 180 days’ notice before any future End of Support milestone. | The TrueDEM M365 plan lists Premium Support, and panagenda says its consultants work directly with development to resolve service requests. |
Plans
Martello Vantage DX
- Essentials$20,000 a year
- Professional$30,000 a year
- Enterprise$40,000 a year
- Managed Service ProvidersPriced on request
TrueDEM
- TrueDEM AdvancedPriced on request
- TrueDEM M365Priced on request
- TrueDEM Site MonitorPriced on request
In their own words
Martello Vantage DX
Martello Vantage DX has no write-up on Specifiction yet; its figures are above.