MaxOptra vs MileApp

MaxOptra is cloud-based route optimisation and delivery management software for fleet operators, positioned for mid-market distribution, service, and delivery operations. Its route sequences account for time windows, vehicle types, and load capacity. Teams can build multi-drop plans automatically or manually, as well as fixed routes. Customer communication includes email and SMS ETA notifications and automated progress updates. The Driver App for iOS and Android provides job notifications, tracking, live reporting, and proof of delivery. Electronic proof of delivery stores signatures, confirmations, photos, and comments. An open API and CSV uploads support links to telematics, ePOD, SOP, ERP, WMS, and CRM systems; named integrations include TomTom, Geotab, Quartix, Microsoft Dynamics, SuperOffice, and Geopal. The service is available through web browsers worldwide and is offered by subscription. MaxOptra says it conforms with UK DPA 2018 (GDPR) and hosts infrastructure within the EEA. Customers receive a dedicated Implementation Manager, UK-routed support, and online support documentation. The package listed for fleets of fewer than five vehicles costs £200 a month on a 12-month contract. A free trial is available, but there is no free plan.

MileApp is a no-code platform for planning, carrying out, and monitoring field operations. It is designed for logistics, sales, and technical-service work, bringing dispatch management and routing into one workflow. MileApp says its route algorithms can reduce travel time by up to 40% while minimizing fuel consumption. Real-time tracking provides GPS monitoring, live ETAs, and instant customer notifications. The Field App records photos, signatures, location stamps, and structured data; it works offline and synchronizes automatically after reconnection. Native Field App applications are available for Android and iOS. Webhooks and an API can receive tasks from WMS or ERP systems and synchronize information back to CRM systems. Automated customer updates can be sent through WhatsApp or email. MileApp describes SSO and MFA integrations, granular permissions, and encryption at rest and in transit. It says it completed SOC 2 Type 2 and ISO 27001:2022 audits or certifications, and advertises a 99.95% uptime SLA with 24/7 availability. The Free plan allows 1,000 tasks monthly; Pro costs 2,500,000 IDR/mo.