MaxOptra vs Shipday

MaxOptra is cloud-based route optimisation and delivery management software for fleet operators, positioned for mid-market distribution, service, and delivery operations. Its route sequences account for time windows, vehicle types, and load capacity. Teams can build multi-drop plans automatically or manually, as well as fixed routes. Customer communication includes email and SMS ETA notifications and automated progress updates. The Driver App for iOS and Android provides job notifications, tracking, live reporting, and proof of delivery. Electronic proof of delivery stores signatures, confirmations, photos, and comments. An open API and CSV uploads support links to telematics, ePOD, SOP, ERP, WMS, and CRM systems; named integrations include TomTom, Geotab, Quartix, Microsoft Dynamics, SuperOffice, and Geopal. The service is available through web browsers worldwide and is offered by subscription. MaxOptra says it conforms with UK DPA 2018 (GDPR) and hosts infrastructure within the EEA. Customers receive a dedicated Implementation Manager, UK-routed support, and online support documentation. The package listed for fleets of fewer than five vehicles costs £200 a month on a 12-month contract. A free trial is available, but there is no free plan.

Shipday is a delivery management platform for dispatching orders and coordinating drivers. The web platform is available on phones and tablets, and drivers use a mobile app for order information, routes, updates, chat, and proof of delivery by photo or signature. The service supports live delivery tracking, customer notifications, and dispatch management, with access to in-house drivers and third-party delivery services. Shipday lists more than 100 integrated partners. API access is available, and the Professional plan includes API and webhook access. The free plan supports up to 300 orders per month, 10 driver accounts, and one dispatch account. A 14-day trial of the full platform is available without a credit card. Paid plans start at $19 a month. Paid-plan user counts vary by plan. Support is available by phone, email, online chat, and in-app chat; listed phone hours are 9 am to 6 pm PST, Monday through Saturday. Shipday also lists AI features for review automation, coaching, calls, dispatch, reports, and customer chat.