Maze vs UserNinjas
Maze
maze.coUserNinjas
userninjas.inSide by side
| Figure | Maze | UserNinjas |
|---|---|---|
| Price from | $99/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Usability Testing Software | 9.1 (#2) | 7.0 (#48) |
| Integrations | Listed integrations include Figma, FigJam, Slack, Jira/Confluence, Miro, Notion, Google Calendar, Google Meet, Microsoft Teams, Zoom, Office 365, Outlook.com, Amplitude and AI tools. | The homepage displays Figma, Google, Stripe, Notion, and Linear, and separately mentions Jira/Linear sync. |
| Participant panel | Maze says its participant panel has over 6 million participants worldwide. | The site says its 1.2 million vetted global participants can be filtered by role, device, and behavior. |
| Product | Maze is a user and market research platform for running studies and bringing research findings into team decisions. | UserNinjas describes itself as an AI-powered UX research workspace for planning studies, recruiting participants, conducting AI voice interviews, analyzing telemetry, and delivering recommendations. |
| Research methods | Maze supports qualitative and quantitative research, including prototype tests, surveys, moderated interviews, live website testing, mobile testing, card sorting, and tree testing. | Supported modalities listed include AI voice interviews, prototype usability, tree testing, card sorting, and Screener Logic DSL. |
| Security | Maze states that infrastructure runs in AWS virtual private clouds and uses TLS 1.2/256-bit SSL in transit plus AES-256 at rest. | The site lists AES encryption at rest, TLS 1.3 in transit, role-based access, and immutable SIEM audit logging. |
| Support | Maze provides a Help Center and support requests, and the pricing page lists customer success as a plan comparison category. | The homepage lists [email protected] for direct inquiries. |
Plans
UserNinjas
- Mobile App Navigation blueprint$16, paid once
- Website Usability blueprint$16, paid once
In their own words
UserNinjas
UserNinjas has no write-up on Specifiction yet; its figures are above.