Maze vs UXprobe
Maze
maze.coUXprobe
uxpro.beSide by side
| Figure | Maze | UXprobe |
|---|---|---|
| Price from | $99/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Usability Testing Software | 9.1 (#2) | 7.4 (#40) |
| Compliance | Maze states on its pricing page that it is SOC 2 Type II certified and describes GDPR support, SSO and role-based workspaces. | The data safety document describes Google App Engine’s ISO 27001 certification and EU data protection options including model contract clauses and a data processing amendment. |
| Headquarters | London, United Kingdom | Wommelgem, Belgium |
| Mobile testing | Maze Participate supports native-app testing on iOS 16.5 or later and Android 10 or later; iPad testing requires iPadOS 17 or later. | For mobile app tests, the maker describes using a separate Android app or QuickTime for iOS, with iPhone testing requiring a Mac. |
| Security | Maze states that infrastructure runs in AWS virtual private clouds and uses TLS 1.2/256-bit SSL in transit plus AES-256 at rest. | UXprobe’s data safety document says its SaaS runs on Google App Engine and customer data is stored on that platform. |
| Support | Maze provides a Help Center and support requests, and the pricing page lists customer success as a plan comparison category. | UXpro lists [email protected] as its contact email for UXprobe inquiries. |
Plans
In their own words
UXprobe
UXprobe is an online usability testing service for teams investigating website usability and gathering qualitative information about customer performance and satisfaction. Teams define tasks and questions, share a test link with participants, then review recorded sessions and dashboards. Participants can begin without downloading additional software. During tests, UXprobe records screens and webcams alongside answers to contextualized questions. Its dashboard presents UX metrics, graphs, and charts. The service can be used to test websites, apps, software, and prototypes accessible through a URL, with moderated and unmoderated sessions. For mobile app tests, UXpro describes using a separate Android app or QuickTime for iOS; iPhone testing requires a Mac. The listed platforms are Android, iOS, macOS, web, and Windows. A UXpro case study says UXprobe connects to REST services and works with existing tools and NLP services. Its SaaS runs on Google App Engine, and access to reports is through Google accounts, which support two-factor authentication. The Free trial plan is free and includes 10 videos without requiring a credit card.