Maze vs Whyser
Maze
maze.coWhyser
whyser.aiSide by side
| Figure | Maze | Whyser |
|---|---|---|
| Price from | $99/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · AI User Research Tools | 9.0 (#1) | 7.2 (#29) |
| Integrations | Listed integrations include Figma, FigJam, Slack, Jira/Confluence, Miro, Notion, Google Calendar, Google Meet, Microsoft Teams, Zoom, Office 365, Outlook.com, Amplitude and AI tools. | The site names Figma usability tasks, SMTP email outreach, and API access, and says completion URLs can work with incentive providers such as Tremendous or Virtual Incentives. |
| Product | Maze is a user and market research platform for running studies and bringing research findings into team decisions. | Whyser is an AI-powered qualitative insights platform that conducts customer interviews and analyzes results. |
| Security | Maze states that infrastructure runs in AWS virtual private clouds and uses TLS 1.2/256-bit SSL in transit plus AES-256 at rest. | Whyser says it uses cloud infrastructure with encryption in transit and at rest, strict access controls, and secure storage for voice or video recordings; recordings are not used for biometric identification. |
| Support | Maze provides a Help Center and support requests, and the pricing page lists customer success as a plan comparison category. | The site provides contact by email and lists in-app tech guidance on Plus and dedicated Slack support on Business. |
Plans
In their own words
Whyser
Whyser is an AI-powered qualitative insights platform for conducting customer interviews and analyzing results. Its voice interviews adapt questions to participant responses and can ask for deeper detail. Depending on plan, studies can include video, screen recordings, visual stimuli, Figma usability tasks, and card sorting. Analysis features include interview summaries, custom reports, and a knowledge vault where users can query findings supported by participant quotes.
Customers can bring their own participants or recruit through Whyser’s partners, which the site says provide access to millions of global B2B and B2C participants. English is the default language, with additional languages supported and more available on request. The Free plan includes 10 interviews of up to 25 minutes, plus summaries, analysis, chat with data, reports, and voice recordings. Plus allows custom interview counts and interviews up to 60 minutes. Business advertises unlimited interviews and length with an asterisk that the page does not explain. Whyser is presented for researchers, product managers, and marketers working on studies such as product validation, pain-point discovery, concept testing, and brand perception. For research requiring empathy, connection, or physical presence, Whyser says a human interviewer may be preferable.