MDsyncNET vs Timefold Platform

MDsyncNET is a cloud-based physician on-call scheduling platform for health systems, hospitals, and clinics. Schedulers can create or change shifts in real time and notify staff with one click. Clinicians can access schedules, live updates, and call preferences on the web or in the mobile app. Its contact directories show preferred contact methods and synchronize with credentialing software, with changes reflected immediately. The app brings staff contacts and on-call schedules together and can dial the on-call person with one click. Hospitals can also message staff; the maker says messaging works across messaging apps, phone operating systems, pagers, and smart watches, with an audit trail of contacts and times. Call tracking records attempted and completed calls and measures time to reach on-call staff. Reports cover clinicians, departments, groups, shifts, and profile changes. The maker says schedules are retained indefinitely for EMTALA compliance, and training and onboarding can be completed in three days or less. It runs on Android, iOS, and the web. Pricing is on request; customers can contract per user per month or choose a group package.

Timefold Platform runs optimization models as a managed service through a REST API, connecting planning workflows with systems such as ERPs, HRIS, CRMs, and field-service tools. Listed models cover Field Service Routing, Employee Shift Scheduling, Pick-up and Delivery Routing, and Task Scheduling. Routing tools provide pre-calculated distance and travel matrices and support static and dynamic traffic data. Real-time replanning accepts incremental updates, with revision tracking for rollbacks and comparisons. Results can be delivered by webhook, server-sent events, or polling. Deployment options include managed cloud and self-hosting; self-hosting is available on the Horizon tier. Timefold says its Cloud Platform encrypts data at rest with AES-256 and in transit using HTTPS, SSL/TLS, and SSH. It states ISO 27001:2022 certification, a SOC 2 Type 2 attestation, and GDPR support through a Data Processing Agreement. Pricing is on request, and a free trial is available. There is no free plan. Tenant data retention depends on the plan, and authoritative planning data should remain in customers’ own systems.