Medal Social Inbox vs SleekFlow
Medal Social Inbox
medalsocial.com
SleekFlow
sleekflow.ioSide by side
| Figure | Medal Social Inbox | SleekFlow |
|---|---|---|
| Price from | $129/mo | $49/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Social Customer Service Software | 7.6 (#16) | 7.9 (#12) |
| Spec score · Social Media Customer Service Software | 7.5 (#26) | 8.0 (#21) |
| Integrations | The company says its plans include Zapier and webhooks, and the inbox can use CRM context when drafting replies. | Listed channels and integrations include WhatsApp, TikTok Business Messaging, Facebook Messenger, Instagram DM, SMS, Shopify, HubSpot, Salesforce CRM, and Google Sheets. |
| Support | The inbox supports one-click handoff to a teammate with email or in-app notification; plan support is community for Creator, email for Business, and a shared Slack channel plus CSM for Enterprise. | The pricing page says every user gets 24/7 AI chat support and office-hour email support; Premium adds human chat support Monday to Friday during listed regional hours. |
Plans
Medal Social Inbox
- Creator$129 a month
- Business$249 a month
- EnterprisePriced on request
SleekFlow
- Essential$49 a month
- Pro$109 a month
- Premium$279 a month
- EnterprisePriced on request
In their own words
Medal Social Inbox
Medal Social Inbox has no write-up on Specifiction yet; its figures are above.
SleekFlow
SleekFlow is a paid agentic AI platform that brings customer conversations into an omnichannel inbox and connects them with CRM profiles. Profiles can include lifecycle stage, purchase history, and owner assignment. AI agents use business data to recommend products, schedule bookings, and resolve support tickets. Other listed tools include broadcast campaigns, an automation flow builder, analytics, lifecycle management, and ticketing. Channels and integrations include WhatsApp, TikTok Business Messaging, Facebook Messenger, Instagram DM, SMS, Shopify, HubSpot, Salesforce CRM, and Google Sheets. SleekFlow identifies itself as an official WhatsApp Business Solution Provider, with shared inbox and interactive messaging features. It supports Android, iOS, web, and API access. Plans include Essential at $49 a month, Pro at $109 a month, Premium at $279 a month, and custom Enterprise pricing. A 7-day Pro trial is available without a credit card; there is no free plan.