Mention Me vs Referral OS

Mention Me is an AI-powered customer advocacy and referral marketing platform for brands. Its Product Referral feature tracks who shares products, which products they recommend, and whether those shares lead to sales. Name Share lets a customer recommend a brand in conversation, with a friend entering the customer’s name at checkout. Brands can run cohort A/B tests and use Propensity to Refer machine learning to tailor messages and actions to customer segments. The dashboard reports referral revenue and new-customer average order value, alongside advocacy insights and optimisation tips. Integrations and partners include Emarsys, Klaviyo, Attentive, Shopify, Trustpilot, and Feefo; APIs and webhooks can connect other customer platforms. Mention Me says it is ISO 27001 certified and GDPR and PECR compliant, with data encrypted in transit and at rest. It says the platform is hosted by AWS in a multi-zone data centre in Ireland, and undergoes annual third-party security audits and penetration tests every six months. The service is available on the web and through an API. Pricing is on request, and a 60-day trial is offered. Mention Me was founded in 2013 and is headquartered in London.

Referral OS provides tools for creating and managing affiliate programs and partner ecosystems. It is in public beta and can run in the cloud or be self-hosted. The project describes itself as open source, with code users can review, modify, and host themselves. A centralized dashboard supports partner onboarding, approvals, and management; referral tracking includes real-time activity, analytics, and conversion tracking. The platform automates commission calculations and partner payment workflows, and provides systems intended to detect referral-program exploitation. Integrations are available through webhooks, an API, and SDKs, including a RESTful API and an npm SDK example. Partner portals can be customized to match a customer's brand. Deployment documentation describes subdomain-based multi-tenancy and custom domains for tenants. The Free plan costs nothing and includes up to 100 tracked referrals, five partner accounts, basic API access, and community support. Pro costs $99 a month, billed billed annually; Enterprise costs $1,000 a month.