Mention Me vs ReferralHero
Mention Me
mention-me.com
ReferralHero
referralhero.comSide by side
| Figure | Mention Me | ReferralHero |
|---|---|---|
| Price from | Free | $199/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 6 |
| Spec score · Referral Management Software | 8.7 (#4) | 8.8 (#3) |
| Spec score · Referral Marketing Software | 8.7 (#5) | 8.9 (#4) |
| Analytics | Its dashboard reports referral revenue and new-customer average order value, and provides advocacy insights and optimisation tips. | Analytics include attribution source, sharing channel, device, location, individual referral relationships and conversion data. |
| Company history | The About page says Mention Me has delivered revenue for brands since 2013. | The About page says Lamar acquired ReferralHero in 2021 and that the product launched in 2016. |
| Founded | 2013 | 2016 |
| Integrations | Native or direct integrations include Klaviyo, Emarsys, Braze, Bloomreach, Salesforce Marketing Cloud, Attentive, Meta, Google Ads, TikTok, Dotdigital, Ometria, mParticle, Feefo and Trustpilot. | ReferralHero advertises more than 500 integrations, including Stripe, HubSpot, Salesforce, GoHighLevel, Intercom, Zoho, Mailchimp, Klaviyo, ActiveCampaign and Zapier. |
| Product | Mention Me describes its platform as an AI-powered customer advocacy and referral marketing platform for brands. | ReferralHero describes itself as an AI-powered platform for building referral, affiliate, waitlist, and contest programs. |
| Rating on Capterra | 4.6 out of 5 from 11 reviews. | 4.6 out of 5 from 43 reviews |
| Rating on GetApp | 4.6 out of 5 from 11 reviews. | 4.6 out of 5 from 43 reviews |
| Referral tracking | Product Referral tracks who shares products, which products they recommend, and whether shares convert into sales. | Participants receive unique referral links, share them, and can unlock rewards when referred friends become customers. |
| Support | Support depends on the package; the FAQ says clients can access an on-demand Client Success Manager for performance analysis and tailored recommendations. | The homepage states that customers have access to 24/7 technical customer support to help set up campaigns. |
| What it does | Mention Me is a referral marketing and customer advocacy platform that tracks referrals from sharing through acquisition, revenue and referred-customer lifetime value. | ReferralHero is a cloud platform for building referral, affiliate, waitlist, contest and NPS campaigns with tracking, rewards and analytics. |
Plans
Mention Me
- EssentialsPriced on request
- AdvancedPriced on request
- UltimatePriced on request
- StarterFree
- Custom platform pricingPriced on request
- EssentialPriced on request
ReferralHero
- Free ForeverFree
- Free Forever PlanFree
- PREMIUM (risk-free offer)$199 a month
- PRO$199 a month
- PREMIUM$399 a month
- EnterprisePriced on request
In their own words
Mention Me
Mention Me is an AI-powered customer advocacy and referral marketing platform for brands. Its Product Referral feature tracks who shares products, which products they recommend, and whether those shares lead to sales. Name Share lets a customer recommend a brand in conversation, with a friend entering the customer’s name at checkout. Brands can run cohort A/B tests and use Propensity to Refer machine learning to tailor messages and actions to customer segments. The dashboard reports referral revenue and new-customer average order value, alongside advocacy insights and optimisation tips. Integrations and partners include Emarsys, Klaviyo, Attentive, Shopify, Trustpilot, and Feefo; APIs and webhooks can connect other customer platforms. Mention Me says it is ISO 27001 certified and GDPR and PECR compliant, with data encrypted in transit and at rest. It says the platform is hosted by AWS in a multi-zone data centre in Ireland, and undergoes annual third-party security audits and penetration tests every six months. The service is available on the web and through an API. Pricing is on request, and a 60-day trial is offered. Mention Me was founded in 2013 and is headquartered in London.
ReferralHero
ReferralHero is a platform for building referral, affiliate, waitlist, and contest programs. Participants receive unique referral links to share and may unlock rewards when referred friends become customers. Campaigns can use ReferralHero widgets or a custom form, with editable widget wording and colours. Email and SMS automations, user segmentation, a smart leaderboard, manual referral review, and automatic coupon or access-code delivery support campaign management. Analytics cover attribution channels, sources, sharing methods, device, and location, with subscriber-level views and CSV exports. ReferralHero lists more than 500 integrations, including Stripe, HubSpot, Salesforce, Mailchimp, Klaviyo, Shopify, and Zapier; developer options include JavaScript and REST APIs and webhooks. Fraud controls include an algorithm, ReCaptcha, and optional SMS phone verification. The Free Forever Plan costs nothing for up to 25 subscribers and includes ReferralHero branding. PRO costs $199 a month for up to 10,000 members; PREMIUM also costs $199 a month for up to 50,000 subscribers. Android, iOS, web, and API are listed platforms.