Mention Me vs RiffRoff
Mention Me
mention-me.comRiffRoff
riffroff.comSide by side
| Figure | Mention Me | RiffRoff |
|---|---|---|
| Price from | Free | $14/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 6 | 2 |
| Spec score · Referral Marketing Software | 8.7 (#5) | 7.6 (#20) |
| Support | Support depends on the package; the FAQ says clients can access an on-demand Client Success Manager for performance analysis and tailored recommendations. | Merchants can contact [email protected] and are asked to include their store domain and, when relevant, the order ID. |
Plans
Mention Me
- EssentialsPriced on request
- AdvancedPriced on request
- UltimatePriced on request
- StarterFree
- Custom platform pricingPriced on request
- EssentialPriced on request
In their own words
Mention Me
Mention Me is an AI-powered customer advocacy and referral marketing platform for brands. Its Product Referral feature tracks who shares products, which products they recommend, and whether those shares lead to sales. Name Share lets a customer recommend a brand in conversation, with a friend entering the customer’s name at checkout. Brands can run cohort A/B tests and use Propensity to Refer machine learning to tailor messages and actions to customer segments. The dashboard reports referral revenue and new-customer average order value, alongside advocacy insights and optimisation tips. Integrations and partners include Emarsys, Klaviyo, Attentive, Shopify, Trustpilot, and Feefo; APIs and webhooks can connect other customer platforms. Mention Me says it is ISO 27001 certified and GDPR and PECR compliant, with data encrypted in transit and at rest. It says the platform is hosted by AWS in a multi-zone data centre in Ireland, and undergoes annual third-party security audits and penetration tests every six months. The service is available on the web and through an API. Pricing is on request, and a 60-day trial is offered. Mention Me was founded in 2013 and is headquartered in London.