Mention Me vs SaaSquatch

Mention Me is an AI-powered customer advocacy and referral marketing platform for brands. Its Product Referral feature tracks who shares products, which products they recommend, and whether those shares lead to sales. Name Share lets a customer recommend a brand in conversation, with a friend entering the customer’s name at checkout. Brands can run cohort A/B tests and use Propensity to Refer machine learning to tailor messages and actions to customer segments. The dashboard reports referral revenue and new-customer average order value, alongside advocacy insights and optimisation tips. Integrations and partners include Emarsys, Klaviyo, Attentive, Shopify, Trustpilot, and Feefo; APIs and webhooks can connect other customer platforms. Mention Me says it is ISO 27001 certified and GDPR and PECR compliant, with data encrypted in transit and at rest. It says the platform is hosted by AWS in a multi-zone data centre in Ireland, and undergoes annual third-party security audits and penetration tests every six months. The service is available on the web and through an API. Pricing is on request, and a 60-day trial is offered. Mention Me was founded in 2013 and is headquartered in London.

SaaSquatch is a referral and loyalty platform for marketers and customer success teams working to encourage customer usage and purchases. It supports customized, automated programs in web and mobile apps, post-purchase pages, and dedicated website pages. Teams can use unique referral links and codes, branded widgets and emails, tiered or time-based offers, leaderboards, reward exchanges, and analytics. Rewards can be tied to custom user behaviors and include gift cards, points, credit, discounts, product features or upgrades, custom rewards, and cash through third-party integrations. Listed fraud controls include reward limits, email-domain checks, automatic flagging, IP blocking, and approval workflows. Developer access includes webhooks plus REST and GraphQL APIs. Integrations listed include PayPal, Salesforce, Segment, AppsFlyer, Branch, CrowdIn, Marketo, Recurly, Salesforce Pardot, Stripe, Tango Card, and Zapier. Mobile referral programs can use AppsFlyer and Branch deep linking for attribution. Enterprise support includes documentation, onboarding, success coaching, dedicated support, and SLAs; the enterprise page states 99.99% system uptime. SaaSquatch describes its platform as serving enterprise organizations. Pricing is available on request. It was founded in 2013 and has been acquired by impact.com.