Mention Me vs Taggbox
Mention Me
mention-me.comTaggbox
taggbox.comSide by side
| Figure | Mention Me | Taggbox |
|---|---|---|
| Price from | Free | $19/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 6 | 9 |
| Spec score · Customer-to-Customer (C2C) Community Marketing Software | 8.5 (#1) | 8.4 (#2) |
| Analytics | Its dashboard reports referral revenue and new-customer average order value, and provides advocacy insights and optimisation tips. | Taggbox analytics track impressions, clicks, CTR, visitors, top-performing widgets, and audience sentiment. |
| Founded | 2013 | 2016 |
| Integrations | Native or direct integrations include Klaviyo, Emarsys, Braze, Bloomreach, Salesforce Marketing Cloud, Attentive, Meta, Google Ads, TikTok, Dotdigital, Ometria, mParticle, Feefo and Trustpilot. | Taggbox lists integrations for Shopify, WordPress, Squarespace, Wix, Weebly, Elementor, Blogger, Webflow, BigCommerce and HTML sites. |
| Product | Mention Me describes its platform as an AI-powered customer advocacy and referral marketing platform for brands. | Taggbox aggregates social feeds and customer reviews into website widgets and digital displays. |
| Rating on G2 | 4.4 out of 5 from 61 reviews. | 4.8 out of 5 from 93 reviews. |
| Rating on GetApp | 4.6 out of 5 from 11 reviews. | 4.8 out of 5 from 9 reviews. |
| Rating on Shopify App Store | 5 out of 5 from 3 ratings. | 4.1 out of 5 from 25 reviews. |
| Support | Support depends on the package; the FAQ says clients can access an on-demand Client Success Manager for performance analysis and tailored recommendations. | Taggbox says its customer success team is available 24/7; the Growth plan includes live chat and Advanced includes chat and call support. |
| What it does | Mention Me is a referral marketing and customer advocacy platform that tracks referrals from sharing through acquisition, revenue and referred-customer lifetime value. | Taggbox collects, curates and publishes social feeds, reviews and user-generated content as website widgets, shoppable experiences, emails, social ads and digital displays. |
Plans
Mention Me
- EssentialsPriced on request
- AdvancedPriced on request
- UltimatePriced on request
- StarterFree
- Custom platform pricingPriced on request
- EssentialPriced on request
Taggbox
- FreeFree
- FREEFree
- Starter$19 a month
- STARTER$19 a month
- Growth$29 a month
- GROWTH$39 a month
- Advanced$79 a month
- ADVANCED$99 a month
- Enterprise & AgencyPriced on request
In their own words
Mention Me
Mention Me is an AI-powered customer advocacy and referral marketing platform for brands. Its Product Referral feature tracks who shares products, which products they recommend, and whether those shares lead to sales. Name Share lets a customer recommend a brand in conversation, with a friend entering the customer’s name at checkout. Brands can run cohort A/B tests and use Propensity to Refer machine learning to tailor messages and actions to customer segments. The dashboard reports referral revenue and new-customer average order value, alongside advocacy insights and optimisation tips. Integrations and partners include Emarsys, Klaviyo, Attentive, Shopify, Trustpilot, and Feefo; APIs and webhooks can connect other customer platforms. Mention Me says it is ISO 27001 certified and GDPR and PECR compliant, with data encrypted in transit and at rest. It says the platform is hosted by AWS in a multi-zone data centre in Ireland, and undergoes annual third-party security audits and penetration tests every six months. The service is available on the web and through an API. Pricing is on request, and a 60-day trial is offered. Mention Me was founded in 2013 and is headquartered in London.
Taggbox
Taggbox brings social feeds and customer reviews into website widgets and digital displays. From its dashboard, users can manage widgets for social feeds, reviews, or shoppable galleries. Its listed sources include Instagram, Google Reviews, LinkedIn, TikTok, YouTube, Yelp, Airbnb, Amazon, and RSS, with direct uploads also supported. Posts can be approved manually or filtered with AI moderation. Widget controls cover layouts, colors, fonts, banners, card styles, and CTA buttons, without coding. For shoppable galleries, users can tag products in posts and reviews, connect a catalog, and add product CTAs. Analytics report impressions, clicks, CTR, visitors, top-performing widgets, and audience sentiment. Taggbox lists integrations with website builders and a REST API for gallery and post retrieval, programmatic post creation, and custom connections. It offers a free plan and a 14-day trial without card details. Paid plans start at $19/mo; listed plans are billed monthly, with different feed, view, post, and update limits.