Mercero vs REALM
Mercero
mercero.comREALM
realm.realtySide by side
| Figure | Mercero | REALM |
|---|---|---|
| Price from | $200/mo | $15/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Plans published | 2 | 14 |
| Spec score · Real Estate CRM Software | 7.1 (#228) | 9.0 (#6) |
| Automated follow-up | Yes | Yes |
| Free plan | No | No |
| Integrations | The Enterprise plan offers custom integrations and custom GIS layers tailored to an organization. | Live integrations include Google and Outlook calendar sync, Instagram, Facebook Pages, LinkedIn, X, TikTok, Google Business Profile and lead-source webhooks; YouTube is coming soon. |
| Product | Mercero describes itself as an AI-powered CRM for commercial real estate, covering property discovery through deal close. | REALM is an AI-native real estate platform for agents, teams and brokerages combining CRM, transaction management, compliance, e-signature, communications, marketing and built-in EVE AI. |
| Paid from | 200 | 15 |
| Support | The Enterprise plan includes a dedicated account manager; Mercero’s contact page says it aims to respond within the hour. | Support includes guides, answers, and human assistance when needed. |
Plans
REALM
- EVE X$49 a month
- REALM AGENT$249 a month
- REALM TEAM (2–9 agents)$179 a month
- REALM TEAM (10–24 agents)$149 a month
- REALM TEAM (25–99 agents)$109 a month
- REALM TEAM (100+ agents)$79 a month
- REALM BROKER (1–24 agents)$99 a month
- REALM BROKER (25–99 agents)$79 a month
- REALM BROKER (100+ agents)$59 a month
- REALM Sign$15 a month
In their own words
REALM
REALM is a real estate platform for agents, teams and brokerages that combines CRM, transaction management, compliance, e-signature, communications, marketing and EVE AI. EVE can answer leads, prepare documents, track transactions, draft follow-ups and record actions against the records it reads. Users can choose Suggest, Guided or Autopilot modes, while offers, pricing, contracts, financing, legal questions, complaints and opt-outs are routed to a human. CRM tools combine lead routing, automatic nurture and email, text and calls in one thread per client and transaction. Marketing Studio drafts and schedules listing and brand content; agent websites include lead capture and analytics. Shared Rooms let clients and other transaction parties join by link without an account, password or app. REALM lists web and browser extension access, as well as a mobile app. Integrations include Gmail, Outlook, Slack, Teams, QuickBooks, Xero, lead sources and Zapier. Listed options include REALM Sign at $15 per user per month, EVE X at $49 per seat per month and REALM AGENT at $249 per seat per month. Availability information identifies Arizona-based agents and brokerages for the platform.