MessageDesk vs Mogli
MessageDesk
messagedesk.com
Mogli
mogli.comSide by side
| Figure | MessageDesk | Mogli |
|---|---|---|
| Price from | $2.42/mo | $433.33/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · Business Texting Software | 8.2 (#6) | 7.9 (#11) |
| Audience | MessageDesk describes its users as HR, staffing, dispatch, operations, professional-services and home-services teams. | Mogli serves Salesforce-using organizations across commercial business, nonprofit, higher education, and financial services sectors. |
| Integrations | Listed integrations include Twilio, Zapier and webhooks, alongside VoIP providers such as RingCentral, Ooma, Zoom Phone and Microsoft Teams Phone. | Mogli offers paid add-ons for Salesforce Marketing Cloud and Agentforce, while WhatsApp is included in Elite and Enterprise and available as a paid add-on to Starter and Standard. |
| Product | MessageDesk combines business texting across teams and phone lines in one shared inbox. | Mogli is a Salesforce-built messaging app for one-to-one and bulk SMS, MMS, RCS, and WhatsApp messaging. |
| Security | MessageDesk states it is AICPA SOC 2 Type II certified and offers security documentation through its Trust Center. | Mogli says it uses Salesforce sharing and visibility rules to safeguard data and control who can see text messages. |
| Support | Team and Pro plans list documentation and email support, while Enterprise lists enhanced support; priority support is included with Enterprise. | Plans include a dedicated Account Manager, guided onboarding, technical support, and a user guide; Mogli says its support and onboarding teams are U.S.-based. |
Plans
MessageDesk
- Team (yearly)$29 a year
- Team (monthly)$39 a month
- Pro (yearly)$79 a year
- Pro (monthly)$99 a month
- Enterprise (monthly)Priced on request
- Enterprise (yearly)Priced on request
Mogli
- Starter$5,200 a year
- Standard$10,150 a year
- Elite$16,800 a year
- Enterprise$28,900 a year
In their own words
MessageDesk
MessageDesk brings business texting for multiple teams and phone lines into a shared inbox, with access on web, Android, and iOS. Teams can route and assign conversations, add labels and comments, mention teammates, and schedule messages. It supports individual and group SMS and MMS, with group texts for up to 7 contacts. Automated Relays can send out-of-office replies, respond to keywords, identify contacts, assign teammates, and apply labels. Integrations include Twilio, Zapier, webhooks, and VoIP providers such as RingCentral, Ooma, Zoom Phone, and Microsoft Teams Phone. Sending uses 10-digit US or Canada numbers, including existing landline and VoIP numbers, but not cell phone numbers. The Team plan includes carrier registration; the company guides businesses through A2P 10DLC registration. Team starts at $29 a year per user, billed annually, with a three-user minimum. A 14-day trial requires a credit card to start. MessageDesk says SMS is not end-to-end encrypted, is not for protected health information, and it does not currently sign BAAs.