MessageDesk vs TextTorrent
MessageDesk
messagedesk.comTextTorrent
texttorrent.comSide by side
| Figure | MessageDesk | TextTorrent |
|---|---|---|
| Price from | $2.42/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 6 | 4 |
| Spec score · Two-Way SMS Software | 8.2 (#10) | 7.8 (#18) |
| Integrations | Listed integrations include Twilio, Zapier and webhooks, alongside VoIP providers such as RingCentral, Ooma, Zoom Phone and Microsoft Teams Phone. | The maker says its multi-gateway dashboard supports Twilio, Telnyx, Plivo, or another preferred provider. |
| Product | MessageDesk combines business texting across teams and phone lines in one shared inbox. | TextTorrent is a web-based SMS marketing and communications platform for sending high-volume business messages and managing calls, texts, and contacts. |
| Security | MessageDesk states it is AICPA SOC 2 Type II certified and offers security documentation through its Trust Center. | The security page states that data is encrypted in transit with TLS 1.3 and at rest with AES-256, and that the platform has 24/7 security monitoring and automatic backups. |
| Support | Team and Pro plans list documentation and email support, while Enterprise lists enhanced support; priority support is included with Enterprise. | The contact page lists an office address in New York, a phone number, and an email address for inquiries and demo requests. |
| Trial | A free 14-day trial is offered, and a credit card is required to create an account and start it. | TextTorrent advertises a 7-day free trial with no credit card required. |
Plans
MessageDesk
- Team (yearly)$29 a year
- Team (monthly)$39 a month
- Pro (yearly)$79 a year
- Pro (monthly)$99 a month
- Enterprise (monthly)Priced on request
- Enterprise (yearly)Priced on request
TextTorrent
- Starter$49 a month
- Growth$99 a month
- BYOG$199 a month
- Pro$199 a month
In their own words
MessageDesk
MessageDesk brings business texting for multiple teams and phone lines into a shared inbox, with access on web, Android, and iOS. Teams can route and assign conversations, add labels and comments, mention teammates, and schedule messages. It supports individual and group SMS and MMS, with group texts for up to 7 contacts. Automated Relays can send out-of-office replies, respond to keywords, identify contacts, assign teammates, and apply labels. Integrations include Twilio, Zapier, webhooks, and VoIP providers such as RingCentral, Ooma, Zoom Phone, and Microsoft Teams Phone. Sending uses 10-digit US or Canada numbers, including existing landline and VoIP numbers, but not cell phone numbers. The Team plan includes carrier registration; the company guides businesses through A2P 10DLC registration. Team starts at $29 a year per user, billed annually, with a three-user minimum. A 14-day trial requires a credit card to start. MessageDesk says SMS is not end-to-end encrypted, is not for protected health information, and it does not currently sign BAAs.
TextTorrent
TextTorrent has no write-up on Specifiction yet; its figures are above.