Method: Field Services vs ServicePower
Method: Field Services
method.me
ServicePower
servicepower.comSide by side
| Figure | Method: Field Services | ServicePower |
|---|---|---|
| Price from | $18/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Field Service Management Software | 8.2 (#37) | 8.8 (#12) |
| Free plan | No | Yes |
| Headquarters | Toronto, Ontario, Canada | McLean, Virginia, United States |
| Mobile access | Method can be used in a mobile browser and also provides native Android and iOS apps. | The mobile workforce experience exposes parts, pricing, daily schedules, payment processing, and signature capture to field employees. |
| Security | Method states that it is not SOC 2 compliant and says its redundant server cluster is hosted and professionally managed by Amazon Web Services. | The Trust Center lists SOC 1 Type II and SOC 2 Type II attestations and describes encryption in transit and at rest, access controls, and ongoing monitoring. |
| Support | The mobile interface includes help links and a way to open chat with Method’s customer success team. | The site directs servicers to a dedicated help center and lists customer support through its support portal. |
| Target users | The maker describes Method:Field Services as a customizable CRM for field service teams and service contractors, including small businesses. | The company says its platform serves enterprise field service organizations and supports high-volume operations, large technician and contractor networks, and customer-facing workflows. |
Plans
Method: Field Services
- Field Crew Technician$18 a month
- Dispatcher$59 a month
- Non-field services userPrice not published
ServicePower
- Employed WorkforcePriced on request
- Contracted WorkforcePriced on request
- Blended WorkforcePriced on request
- ServicePower HUBFree
In their own words
Method: Field Services
Method: Field Services helps service businesses manage customer requests, technician schedules, work orders and invoicing, with a two-way QuickBooks sync for estimates, invoices, payments and customer data. Its Work Orders app supports one-time and recurring jobs; the Field Crew app gives technicians a mobile view for calling customers, opening addresses in a map app, tracking time, collecting e-signatures, completing jobs and adding work order items. A Time Tracking app manages entries generated by Field Crew and syncs them with QuickBooks. Dispatchers can optimize routes by distance, travel time and highway preference, though routes do not account for live traffic, are limited to 30 work orders and cannot be planned on mobile. Other listed integrations include Gmail, Google Calendar, Mailchimp, Outlook, Zapier and an API. The service works in a mobile browser and has Android and iOS apps. Pricing lists Field Crew Technician at $18 / month and Dispatcher at $59 / month, both billed monthly. A free trial is offered without commitment or a credit card.
ServicePower
ServicePower is web-based software for managing field service work across employed, contracted, or blended workforces. Its listed capabilities include route optimization, customer portals, invoicing, and payments. Employed Workforce combines scheduling and mobile access with customer self-service, work order management, analytics, and Vision AI. Contracted Workforce includes dispatch, contractor reimbursement, contractor management and compliance, customer self-service, work order management, and analytics. Blended Workforce brings together scheduling, mobile access, dispatch, contractor reimbursement, contractor management and compliance, and customer self-service. ServicePower HUB covers work order management, warranty and cash-on-demand job management, parts ordering, payment processing, estimates, and invoices. The software runs on the web. ServicePower offers a free plan, with pricing on request. The maker is based in McLean, Virginia, United States.