mFax (now Documo) vs OTG Networks vFax
mFax (now Documo)
documo.comOTG Networks vFax
otg-group.comSide by side
| Figure | mFax (now Documo) | OTG Networks vFax |
|---|---|---|
| Price from | $25/mo | $15/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 5 | 4 |
| Spec score · Online fax services | 7.4 (#79) | 9.0 (#6) |
| Spec score · Online Fax Services | 7.4 (#84) | 8.9 (#10) |
| Security | Documo says it is HIPAA compliant, SOC 2 Type II audited, and HITRUST e1 certified, with a BAA available for its products. | The vFax page says faxes are encrypted in transit and at rest, with role-based access controls and audit logs. |
| Support | Documo support is available by live chat, phone, or email from 9 a.m. to 6 p.m. EST, Monday through Friday. | OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST. |
Plans
mFax (now Documo)
- Solo$25 a month
- Professional$62.50 a month
- Business$125 a month
- Enterprise$250 a month
- CustomPriced on request
OTG Networks vFax
- Starter$15 a month
- Business$29 a month
- EnterprisePrice not published
- vFaxFree
In their own words
mFax (now Documo)
mFax (now Documo) has no write-up on Specifiction yet; its figures are above.
OTG Networks vFax
OTG Networks vFax lets users send and receive faxes through email, a browser, or a device without fax hardware. To fax from email, users attach a PDF and enter the fax number in the recipient field; incoming faxes arrive as PDF attachments in the inbox. The web portal supports drag-and-drop documents, fax history, and management of multiple fax numbers. Customers can obtain a dedicated local or toll-free number or port an existing number. Delivery receipts report a timestamp, pages delivered, and recipient confirmation. The service is listed for Android, iOS, macOS, web, and Windows. OTG describes vFax as HIPAA compliant and says it uses encryption in transit and at rest, role-based access controls, and audit logs; it also lists 256-bit encryption and SOC 2 readiness. The page advertises unlimited cloud storage. The vFax plan is included free on every GoOTG plan, while the general pricing note starts at $15/user/mo. OTG identifies healthcare, legal, finance and banking, and real estate as industries that rely on vFax.