Micro Key Solutions vs SecurityTrax
Micro Key Solutions
microkey.comSecurityTrax
securitytrax.comSide by side
| Figure | Micro Key Solutions | SecurityTrax |
|---|---|---|
| Price from | — | $0.15/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 4 |
| Spec score · Security System Installer Software | 7.6 (#16) | 7.7 (#11) |
| API | Micro Key describes World Connect as an open API for adding features and solutions and defining the subscriber experience. | API access is included; customer and lead creation does not use tokens, while other API requests meter through SecurityTrax Tokens. |
| Founded | 1985 | 2004 |
| Headquarters | Kissimmee, Florida, United States | Tysons, Virginia, United States |
| Purpose | Micro Key Solutions offers integrated accounting, service, and central station monitoring software designed for the security alarm industry. | SecurityTrax is an operating platform for security dealers and smart service providers, covering leads, customers, scheduling, work orders, inventory, accounting, reporting, and integrations. |
| Support | Micro Key says its in-house support team is U.S.-based and offers monitoring support 24/7/365. | AI-guided self-service support and documentation are included, and the company offers live online training sessions. |
Plans
Micro Key Solutions
- Customized Micro Key Solutions softwarePriced on request
SecurityTrax
- Active customer storage$0.15 a month
- Customer create$3, paid once
- Operations Plus$5 a month
- Standard usage-based plan$250 a month
In their own words
Micro Key Solutions
Micro Key Solutions provides integrated accounting, service, and central-station monitoring software for the security alarm industry. AutoBiller Plus automates recurring billing and accounts receivable. TechPro lets technicians manage service tickets and collect payments from a phone or tablet. Millennium Monitoring processes signals, runs automated workflows and action plans, and supports call routing; deployment can be cloud-based or on premises. Micro Key says Millennium Monitoring is UL and ULC certified and lists video and panel integrations, SMS and IVR notifications, address verification, GPS, PERS, elevators, and emergency phones. MKSynergy links Micro Key accounting and service software with third-party monitoring stations through a web portal. World Connect is described as an open API for adding features and defining the subscriber experience. The company, founded in 1985 and headquartered in Kissimmee, Florida, says it supports over 4,000 customers in 43 countries. Pricing is customized and available on request, with no free plan. Platforms listed include Android, iOS, web, Windows, API, and self-hosted.
SecurityTrax
SecurityTrax is an operating platform for security dealers and smart service providers managing monitoring, installation, and service operations. It covers leads, customers, scheduling, work orders, inventory, accounting, reporting, and integrations. Customer records can include credit checks, quotes, histories, equipment, messages, and parent-child relationships, with lead conversion supported. A unified calendar connects technician appointments and service work orders to customer and equipment records. SecurityTrax Intelligence lists an AI Assistant, Inline Assists, automations, AI Summaries, and address intelligence. Integrations include monitoring providers, dealer programs, Alarm.com, QuickBooks Online, payment and financing services, Twilio SMS, eDocs, equipment vendors, and the API. API access is included; most requests use SecurityTrax Tokens. The platform is described as fully mobile and lists web, Android, iOS, and API platforms. The standard plan has a 250.00 USD monthly minimum plus a one-time $250 setup fee for new signups.