Microsoft Bot Framework vs Quickchat AI
Microsoft Bot Framework
dev.botframework.com
Quickchat AI
quickchat.aiSide by side
| Figure | Microsoft Bot Framework | Quickchat AI |
|---|---|---|
| Price from | Free | $0.50/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 3 | 16 |
| Spec score · Chatbot Builders | 8.9 (#21) | 9.1 (#9) |
| Channels | Bots can connect to channels such as Microsoft Teams, Facebook, and Slack, using Azure AI Bot Service channels or channel adapters. | Supported deployment surfaces include website widget, hosted chat page, iframe, WhatsApp, Slack, Discord, Telegram, Messenger, Instagram, Intercom, HubSpot and Zendesk. |
| Company size | Microsoft reports approximately 228,000 full-time employees as of June 30, 2025. | Quickchat AI's LinkedIn page lists it as a privately held software-development company with 11–50 employees. |
| Free plan | Yes | Yes |
| Knowledge-base answers | Yes | Knowledge sources include PDF, DOCX, XLSX, CSV, EPUB, Markdown and text files, websites, help-center articles and Shopify catalogs. |
| Rating on G2 | 4.0 out of 5 from 16 reviews | 3.5 out of 5 from 1 review |
| REST API | Bots can communicate through Bot Framework REST APIs instead of the SDK, sending and receiving messages on any channel configured in Azure Bot Service. | The REST API exposes Agent settings, Knowledge Base, files, imports, widgets, conversations, handoff, ratings and AI Actions. |
| Security | Bot Service channels require HTTPS and TLS 1.2, and the SDK automates basic bot-to-channel authentication. | Quickchat AI says customer content is not used to train LLMs and that customer environments are logically isolated. |
| Support | Microsoft says support tickets for the Bot Framework SDK will no longer be serviced as of December 31, 2025. | The Enterprise plan includes a dedicated account manager and priority support. |
| What it does | Microsoft Bot Framework provides tools and SDKs for building conversational bots that can use free-form dialogue, guided interactions, text, images and rich cards. | Quickchat AI provides hosted AI Agents for support and sales conversations using company data, actions and multiple communication channels. |
Plans
Quickchat AI
- FreeFree
- Starter$9 a month
- Basic$29 a month
- Essential$99 a month
- Professional$299 a month
- Business$999 a month
- Enterprise$0.50 a month
- FreeFree
- FreeFree
- EnterprisePriced on request
In their own words
Microsoft Bot Framework
Microsoft Bot Framework and Azure AI Bot Service provide tools to build, test, deploy and manage intelligent bots. The modular SDK includes tools and templates for bots that can use speech, understand natural language and handle questions and answers. Development tools work with a Connector service for messages and events, alongside Azure deployment and channel configuration. Client libraries are available for C#, JavaScript, Python and Java. Bots can connect to channels such as Microsoft Teams, Facebook and Slack, using Azure AI Bot Service channels or channel adapters; a visual flow builder, knowledge-base answers and human handoff are listed capabilities. The Free plan costs nothing and includes unlimited standard-channel messages and 10,000 premium-channel messages per month. S1 includes unlimited standard-channel messages, with no price listed. Microsoft says the SDK is no longer maintained and recommends the Microsoft 365 Agents SDK for new agent development. It also says Bot Framework SDK support tickets will no longer be serviced as of December 31, 2025.
Quickchat AI
Quickchat AI provides tools for creating, configuring, and deploying AI Agents for business use. Agents can use text, websites, uploaded files, Shopify, Intercom articles, and YouTube videos as knowledge sources. They can understand and answer in multiple languages, with customizable personality and tone. Conversation actions include handing a chat to a person, collecting data, calling HTTP APIs, connecting MCP servers, and recording information in Google Sheets. Listed integrations include Discord, Drupal, Facebook Messenger, HubSpot, Instagram, Intercom, Shopify, Slack, Telegram, WhatsApp, WordPress, and Zendesk. Website deployment options are a configurable chat widget, an iFrame embed, or a chat page. Conversation analysis includes sentiment, CSAT ratings, outcomes, topics, alerts, and AI Insights. The Free plan costs nothing and gives 50 AI credits per month for personal, non-commercial use. Starter costs $9 a month and includes 150 AI credits monthly and commercial use. REST API access is listed with Business, which costs $999 a month. Quickchat AI is available through web, API, and self-hosted deployment.